POSITION SUMMARY:
This is a part-time position, that reports to the Director of the Learning Resource Center (LRC). The Student Engagement Liaison is responsible for providing excellent customer service to students seeking academic support. In addition, the successful candidate will assist with all functions of the LRC while supporting students.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

• Attend to the reception desk to assist and guide students to appropriate tutoring services.
• Assist in coordinating tutoring sessions.
• Become familiar with all tutoring processes and platforms.
• Assist in the management of academic support supplies.
• Assist in the creation of promotional materials.
• Assist with promoting and recruiting tutors as needed.
• Attend any check-in areas as assigned including student lounge, media, library, events, CSI, and/or GPS when needed.
• Attend to study spaces in the library, labs, and any other student spaces in the LRC.
• Support student events with set up, staff scheduling, and tear-down.
• Assist with planning, organizing, and promoting LRC-sponsored activities and events.
• Assist LRC personnel when needed.
• Assist with promotional materials for events.
• Assist with social media if needed.
• Attend relevant training as assigned.
• Perform other related duties as assigned.

MINIMUM REQUIREMENTS:

• Associate degree or a combination of education and experience in a customer service field working with students or the public.
• Commitment to robust student support and customer service.
• Basic knowledge of computers, office technology, and Microsoft Office Suite.
• Some night work may be required.
• Excellent written and communication skills.

• Experience working at a Hispanic Serving Institution (HSI).

The noise level in the work environment is usually moderate.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to successfully perform the job.

Electronic Application Instructions: Electronic applications should be submitted through the "Apply" link on the top of this page. Please attach the following required documents to your electronic application:

Required Documents:
Letter of Interest
Resume / Curriculum vitae
Transcripts Official or Unofficial. (Scanned/PDF transcripts required if being used to meet the minimum or preferred qualifications; Copy and Paste transcripts will not be considered.)

ENMU-Roswell is an Equal Opportunity/Affirmative Action/Title IX Employer. Eastern New Mexico University-Roswell is committed to creating a diverse environment and is proud to be an equal opportunity employer. The University does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other protected status in its programs, activities, or employment. People seeking additional information about the University's non-discrimination policy should contact the Affirmative Action Officer at (575) 562-2218. Individuals with disabilities requesting an accommodation can call the office of human resources at (575) 624-7411. The University does not discriminate on the basis of sex in its educational programs, activities, employment and admission, and the University is required by Title IX and 34 C.F.R. Part 106 not to discriminate in such a manner. For more information regarding Title IX please read our Notice of Nondiscrimination at www.roswell.enmu.edu/notice-of-nondiscrimination/. New Mexico is an open records state, therefore ENMU-R complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Requests for records should be sent to Frances Dubiel at frances.dubiel@roswell.enmu.edu. For any other inquires please contact Human Resources at (575) 624-7412 or e-mail HR@roswell.enmu.edu

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to successfully perform the job.

ENMU-Roswell reserves the right to cancel, change, or close any advertised position at any time. The decision to do so will be based upon the needs of the University and the final determination will rest with the President.

APPLICANTS ARE RESPONSIBLE FOR SUBMITTING COMPLETE APPLICATIONS