Job Summary:

We are seeking a detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will provide administrative support in a medical office setting, ensuring smooth operations and excellent patient service.

Responsibilities:

- Greet and assist patients in a courteous and professional manner
- Schedule patient appointments and follow-ups using medical office system
- Maintain patient records and ensure all information is up-to-date and accurate
- Responsible for entering patient charges and payments, balancing and preparing the deposit.

- Responsible for obtaining benefits, pre cert information, authorizations for tests and procedures through various insurance provider portals.
- Document clearly in the patient’s electronic health record system any activity or communication with insurance providers in regard to insurance authorizations.
- Communicate the insurance benefits details with the patient or the patient’s parents/guardian in writing or by phone.

Qualifications:

- Experience working in a medical office or similar administrative role
- Familiarity with electronic health record systems such as Allscripts
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Ability to work effectively in a fast-paced environment

Joining our team as a Medical Office Assistant offers the opportunity to contribute to the well-being of patients while developing valuable administrative skills in a healthcare setting.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Wilson, NC (Required)

Ability to Relocate:

• Wilson, NC: Relocate before starting work (Required)

Work Location: In person