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Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Position Purpose:
The Patient Experience Specialist position will ensure our patients receive highly empathetic and satisfactory healthcare service. Serving as liaison with clinical operations to understand needs, facilitate improvements and lead to engagements that are optimal for both the patient and East Valley. Providing a strong dedication to service recovery and patient retention. Providing patient support to optimize their healthcare journey with East Valley Community Health Center.
Position Responsibilities and Functions:
Position Requirements and Qualification:
East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Full Time
$44k-60k (estimate)
10/17/2023
05/13/2024
eastvalleyhealth.org
West Covina, CA
100 - 200
The job skills required for Patient Experience Specialist include Customer Service, Health Care, Patient Care, Confidentiality, Written Communication, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Experience Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Experience Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Experience Specialist positions, which can be used as a reference in future career path planning. As a Patient Experience Specialist, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Experience Specialist. You can explore the career advancement for a Patient Experience Specialist below and select your interested title to get hiring information.