Do you have a desire to help others, enjoy the company of our senior adults, and enjoy being part of the senior living industry? If so, then we would love to have you join our team. The FRONT DESK RECEPTIONIST provides administrative support to the community and plays an important role in hospitality and making our residents feel valued. Enjoy the reward of bringing a smile to their day.

Normal Hours: 7am - 3pm w/ flexibility to fill-in for vacation/sick days
FULLTIME

The following duties are normal for this position and are to be performed with courtesy using a high level of customer service. Must interact courteously, tactfully, and politely with directors, co-workers, residents, vendors or associates to preserve productivity and moral. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Makes sure all shifts are covered.

Respond to resident emergencies by calling 911.

· Ability to work efficiently in a fast-paced multi-tasking environment.

· Possess a passion to work with and around senior citizens.

· Able to communicate in a warm, friendly, well-mannered, and caring manner.

· Prior experience as receptionist or professional work environment

· Computer skills in Word, Excel, and Outlook a plus

· Come to work as scheduled and consistently demonstrate dependability and punctuality.

· Quick responses with good judgment in emergency situations ensuring resident safety.

· Observe all community safety policies and procedures.

· Assumes accountability for information contained in the employee handbook.

· Answers all incoming calls and directs caller to appropriate destination. Answers general questions about the community and provides callers with address, directions, and other information.

· Accepts and logs all incoming packages and calls residents or staff involved to pick up packages.

· Distributes business mail.

· Accept and log guest room reservations and maintain reservation confirmation forms.

· Schedules resident pick-up from doctor’s appointments with security.

· Performs incidental housekeeping and maintenance tasks as may arise during regular duties, to maintain a clean, safe, pleasant environment for residents, visitors, and staff.

· Monitor closed circuit security TV cameras and fire alarm board.

· Prepare maintenance work orders as requested by residents and staff.

· Performs administrative support functions such as typing, filing, photocopying.

. Schedules and supervises other receptionists.

· Performs other duties as assigned and which relate to the success of the community, and the comfort, care and well being of our residents.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person