East End Bistrot is looking for friendly, outgoing hosts to join our brand new dynamic team here in downtown Raleigh. Open only for dinner service from Tuesday - Saturday, so a relatively set schedule!

As a host, you will be the first point of contact for our guests. Host responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure.

Responsibilities:

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort guests to assigned dining areas
• Provide menus and announce server’s name
• Wish fond farewell to guests upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address guests’ queries
• Assist wait staff as needed

Requirements

• Previous work experience as a restaurant host or server
• Understanding of restaurant etiquette
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Expected hours: 25 per week

Benefits:

• Employee discount
• Flexible schedule

Physical setting:

• Fine dining restaurant

Shift:

• Evening shift

Weekly day range:

• Weekends as needed

Work Location: In person