At East Cascade Women's Group, we're more than a medical practice. We're a family. Bound by our commitment to the women we care for and the community we cherish.

We are looking to add to our team as we grow with new providers and new opportunities. East Cascade Women’s group is currently hiring for Medical Office Support to help enhance our patient’s experience.

Requirements:

• High School Diploma or equivalent
• Medical office experience - 1 year

The Medical Office Support position is responsible for front office administrative tasks including but not limited to:

• Greet and assist patients with highest level of customer service
• Ensure patient waiting room is clean and inviting
• Check patients in/out
• Accurately enter patient information and documentation
• Scan documents into eMR
• Verify patient insurance eligibility
• Knowledge of accepted insurance and authorization requirements
• Process patient payments and daily payment report
• Prepare for next day schedule
• Follow up on failed appointment reminders
• Follow up on failed patient appointments
• Answer and return incoming telephone and voicemail, route to correct department
• Reply to patient portal messages and send texts or portal messages
• Schedule appointments and procedures for multiple providers
• Open and close front office
• Additional duties as deemed appropriate

Benefits:

• Medical - Employees 100% covered by employer (dependant coverage available!)
• Dental Benefits-Employees 100% covered by employer
• Vision Benefits-Employees 100% covered by employer
• 401(k) Retirement Plan
• No nights or weekends

In House Benefits:

• Supportive leadership
• Collaborative team
• Floating 4-day work week (optional)
• "Part of the Family" quarterly employee recognition events
• East Cascade Women's Group Swag & Clothing
• Verizon Discount
• Working with some of the best providers in Central Oregon!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Ob/Gyn

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Work Location: In person