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East Carolina University
Greenville, NC | Full Time
$34k-42k (estimate)
5 Months Ago
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Patient Access Representative
$34k-42k (estimate)
Full Time 5 Months Ago
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East Carolina University is Hiring a Patient Access Representative Near Greenville, NC

Position Details
Position Information
Job Title Patient Access Representative
Position Number 955190
Vacancy Open to All Candidates
Time-Limited No
Department Homepage http://www.ecu.edu/obgyn
Advertising Department OB/GYN--GENERAL
Division ECU Health/BSOM
Classification Title 10422 Admin Support Specialist
Competency Level 2 - Journey
Working Title Patient Access Representative
Number of Vacancies 1
Full Time Equivalent (FTE) 1.0
Full Time or Part Time Full Time
Recruitment Range $34,602 - $49,406
Anticipated Hiring Range $36,000 - $38,800
Salary Grade Equivalency GN06
Work Schedule M-F, Rotating Shifts
Work Hours 8-5pm, Rotating
Position Location (City) Greenville
Job Category Staff - Office/Clerical
Organizational Unit Overview
The Department of Obstetrics and Gynecology is a clinical science department within the Brody School of Medicine at East Carolina University. As the regions only academic OBGYN department, the primary functions of the department are to teach obstetrics and gynecology to medical students, resident physicians, post graduate students, nurses and other allied health professional, provide evidence-based and comprehensive clinical service to the region, and conduct clinical research featuring our rural mission.
Job Duties
ECU Brody School of Medicine's Department of Obstetrics and Gynecology is seeking a full-time Patient Access Representative to work in its Brody Outpatient Center Clinic.
The Patient Access Representative is needed for patient registration, appointment scheduling and medical reception in a busy, ambulatory care setting. The selected candidate will work, in collaboration with other healthcare professionals, to ensure the patient's needs and operational standards are met. The employee should be highly organized and self motivated, have the ability to multitask and work independently. Excellent verbal and written communication skills and the ability to interact effectively and professionally by telephone and in person with faculty, staff, residents, students, patients and the general public are necessary to successfully perform the duties of this position.
CLINICAL SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACTThe Brody School of Medicine at East Carolina University is affiliated with ECU Health Medical Center, which serves as it's teaching hospital, as well as the flagship hospital for ECU Health.
"Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b. 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability."
Minimum Education/Experience
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
License or Certification required by statute or regulation
None
Preferred Experience, Skills, Training/Education
None
License or Certification required by the Department
None
Special Instructions to Applicant
  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date 05/17/2024
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 05/28/2024
Open Until Filled No
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/71354
Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
AA/EOE
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).

Job Summary

JOB TYPE

Full Time

SALARY

$34k-42k (estimate)

POST DATE

01/26/2023

EXPIRATION DATE

05/28/2024

WEBSITE

paullamere.com

SIZE

<25

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The following is the career advancement route for Patient Access Representative positions, which can be used as a reference in future career path planning. As a Patient Access Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Representative. You can explore the career advancement for a Patient Access Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Access Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Representative job description and responsibilities

Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.

02/20/2022: Elkhart, IN

Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

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Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.

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Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.

01/29/2022: Cincinnati, OH

Good people skills are helpful for a patient access representative, to communicate with patients and members of their care teams.

01/08/2022: Vincennes, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Representative jobs

Seek Out Hospitality Skills Training Opportunities.

02/11/2022: Buffalo, NY

Ensure Clarity of Expectations.

01/30/2022: Longview, TX

Listen, understand and take action.

01/24/2022: Longview, TX

Communicate as efficiently as possible.

01/24/2022: Killeen, TX

Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

12/14/2021: Gainesville, FL

Step 3: View the best colleges and universities for Patient Access Representative.

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