14 Guest Services Associate Jobs in Asheville, NC
Earth Fare is Hiring a Guest Services Associate Near Asheville, NC
Level
Entry
Job Location
Crowne Plaza - Asheville, NC
Position Type
Full-Time/Part-Time
Salary Range
$16.00 - $18.00 Hourly
Job Category
Hospitality - Hotel
Description
Greets guests upon arrival and make them feel welcome. Administer check-ins and check-outs. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
Essential Duties & Responsibilities:
- Maintain a friendly and warm demeanor at all times.
- Obtain all necessary information when taking room reservations.
- Monitor all V.I.P. and special guest requests.
- Fully comprehend and execute all relevant phases of the front desk computer system.
- Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.
- Be aware of all rate packages and promotions currently in effect.
- Be familiar with all in-house groups. Be aware of all black out and restricted dates.
- Ensure that all guests are checked in/out in a friendly efficient and courteous manner.
- Process guest payments.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Explain all amenities to guests at check-in.
- Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
- Answer all guest inquiries in a timely and professional nature.
- Adhere to Brand standards and company policies.
- Performs other duties as assigned.
Knowledge and Skills Required:
- High School Education and relevant hotel experience
- Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
- Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
Job Summary
Full Time
$31k-39k (estimate)
05/02/2024
05/15/2024
earthfare.com
HIXSON, TN
1,000 - 3,000
2013
RANDY SHARP
<$5M
Insurance
Related Companies
About Earth Fare
Food Fare Store is a business supplies and equipment company based out of 10229 Two Notch Rd, Columbia, South Carolina, United States.
The following is the career advancement route for Guest Services Associate positions, which can be used as a reference in future career path planning. As a Guest Services Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Associate. You can explore the career advancement for a Guest Services Associate below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Associate job description and responsibilities
An associate guest service also manages membership application requests and evaluates eligibility.
02/18/2022: Worcester, MA
Monitor and operate various PBX equipment's and manage all calls and schedule all wakeup calls and provide services to guests as per requirement.
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Manage all special requests and monitor all guest special requests and provide wake up calls to all guests.
02/10/2022: New Brunswick, NJ
Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.
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Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Associate jobs
View more details on Guest Services Associate salaries across the United States.
03/25/2022: Jacksonville, FL
Guest services associate are hospitality specialists who typically work at hotels.
02/18/2022: Savannah, GA
See the full list of Guest Services Associate skills.
03/03/2022: Poughkeepsie, NY
According to resumes from both Guest Services Associates and Service Agents, some of the skills necessary to complete the responsibilities of each role are similar.
02/25/2022: Dayton, OH
Helping employees understand different services and products they are unfamiliar with.
02/19/2022: Springfield, OH
Step 3: View the best colleges and universities for Guest Services Associate.
