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8 Customer Support Representative Jobs in Antioch, CA

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Eagle Peak Solutions Inc
Antioch, CA | Full Time
$55k-72k (estimate)
3 Weeks Ago
Fastsigns
Antioch, CA | Full Time
$39k-49k (estimate)
2 Days Ago
Fiesta Auto Insurance
Antioch, CA | Full Time
$46k-58k (estimate)
Just Posted
Eagle Peak Solutions Inc
Antioch, CA | Full Time
$44k-56k (estimate)
Just Posted
H&S Energy Products, LLC
Antioch, CA | Full Time
$43k-54k (estimate)
1 Month Ago
FASTSIGNS #65301
Antioch, CA | Full Time
$39k-49k (estimate)
4 Months Ago
USASJB
Antioch, CA | Part Time
$48k-61k (estimate)
3 Months Ago
Customer Support Representative
$55k-72k (estimate)
Full Time 3 Weeks Ago
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Eagle Peak Solutions Inc is Hiring a Customer Support Representative Near Antioch, CA

Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Support Representative position might be what you are looking for!
We are a a small, but mighty marketing and consulting firm. We specialize in expanding our client’s business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Customer Support Representative.
We always put quality over quantity, so we carefully evaluate every application that we receive to ensure we are building the best possible Customer Support Representative team to achieve our goals. All of our goals revolve around growth! Continuously achieving growth and expansion for our clients, which range from telecommunication titans to Government-funded outreach programs. But we also seek personal and professional growth for every member of our team, which is why we have opportunities for fast advancement into management roles.
APPLY NOW AND BECOME OUR NEXT Customer Support Representative!
Daily Responsibilities for our Customer Support Representative:
  • Deliver friendly customer service while providing information about the products and services to existing and potential customers
  • Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude
  • Maintain up-to-date and accurate records of all customer interactions and personal information
  • Cultivate a knowledge base on all products and services to draw on customer interactions
  • Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
Wanted Qualifications for our Customer Support Representative:
  • 1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment
  • Outstanding communication skills
  • Above-average emotional intelligence and people skills
  • Ability to work independently or in a team setting
  • Desire to work in a fast-paced customer service environment and the ability to multitask
  • Exceptional work ethic
  • Self-starter with a desire for professional growth and development
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Job Summary

JOB TYPE

Full Time

SALARY

$55k-72k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

05/30/2024

Show more

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The job skills required for Customer Support Representative include Customer Service, Products and Services, Communication Skills, Customer Support, Work Ethic, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

03/09/2022: Indianapolis, IN

Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

01/14/2022: Santa Maria, CA

Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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