Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Successfully complete all required training for this position· Responsible for understanding and meeting daily, weekly, monthly performance metrics and standards; informing team lead and/or supervisor when issues arise that impact metrics

· Handle customer related issues regarding the Lockbox Exception Queue

· Running reports and researching variances

· Reconciles daily deposits with bank reports

· Assists CSRs in processing adjustments to correct problems.

· Audit document retrievals

· CSC location related support

· Cross-Train on various job duties within the department

· Reconciliation schedules, including CSR, AP/AR, and Bank Reconciliations

· Provide team support by assisting other departments/department members to ensure all work is completed on a daily basic and all metrics are met

· Must remain professional under every circumstance with customers/non-customers and staff members

· Perform other duties as directed by TransCore management

Supervisory Responsibilities: This job has no supervisory responsibilities.

TransCore is an Equal Opportunity Employer – EEO/AA/M/F/Vet/Disability'
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Work Remotely

• No

Job Types: Full-time, Contract, Temporary

Pay: $16.50 per hour

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Excel: 1 year (Required)

Work Location: In person