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Job Description : Job Description : This is a short term need that requires someone with the ability to handle customer calls and scheduling deliveries of appliances.
Responsibilities :
Coordinates appliance phone support for inquiries from sales.
Incoming and outgoing calls to customers in order to schedule their appliance delivery / install.
Prepares timely and accurate information to incoming requests and status inquiries.
Attention to detail when scheduling and coordinating delivery.
Maintain accurate calendars and systems software data
Resolve customer complaints regarding sales and service
Help improve customer satisfaction by ensuring accuracy and timely processing of orders
Collaborates with other departments and locations to ensure timely shipment of orders. Expedite as required.
Regular and reliable attendance
Other duties as assigned
Qualifications :
Prior customer service experience
Ability to learn Ferguson's computer software
Excellent communication, time management and organizational skills
Pleasant phone etiquette
Knowledge of Microsoft Outlook
Ability to learn quickly and multi-task
Service minded, aggressive and congenial
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Last updated : 2024-05-21
Full Time
Business Services
$51k-64k (estimate)
05/22/2024
05/30/2024
e-solutionsinc.com
ALBANY, NY
1,000 - 3,000
2003
MICHAEL MULLIN
$50M - $200M
Business Services
"Empowering Technology Services Founded in 2003, we are in our 19th year of structured growth. We are a talent-driven, talent acquisition company providing individual consultants, project teams, and strategic outsourcing services to clients in a wide range of industries. E-Solutions, Inc. is a certified minority-owned staffing firm spearheaded by industry experts. We offer award-winning solutions for the Global Talent Cloud. Our services include: Staff Augmentation IT Outsourcing Business Process Outsourcing We leverage our recruiting expertise to deliver high-end consulting services for a ...variety of engagements. E-Solutions, Inc. has developed a business structure with no boundaries, which means we work as one collective entity. Our MSP partners and end customers have recognized our commitment to a partnering supplier model enabling us to expand to our present feat: 8 Nations 32 Operational Centers 1800+ Workforce Revenue ~$100+ Million Top 10 vendor for $10 Billion System Integrator Our clients extend from Fortune 500s to IT Companies, and we're experts at finding the right combination of solutions & solutions to fit any company's unique environment. We place professionals in contract, contract-to-hire, permanent hire, and statement-of-work-based positions with industry forerunners and innovative start-ups. We partner with talent ranging from IT professionals to engineering to skilled trades and many more. Our vast experience has provided us with a depth of knowledge that spans across industries and technologies. The following are the industry verticals, which we serve:- BFSI ITES Healthcare Energy & Utilities Light Engineering Manufacturing Warehouse & Logistics Administrative & Support Services Disclaimer E-Solutions Inc. Provides Equal Employment Opportunities (EEO) To All Employees And Applicants For Employment Without Regard To Race, Color, Religion,
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The job skills required for Admin coordinator include Customer Service, Scheduling, Attention to Detail, Time Management, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Admin coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Admin coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Admin coordinator positions, which can be used as a reference in future career path planning. As an Admin coordinator, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Admin coordinator. You can explore the career advancement for an Admin coordinator below and select your interested title to get hiring information.