Company DescriptionE*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.We have been retained for providing recruiting assistance, for direct hires, by one of the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value.Job Description• Update user accounts for Name Change Requests and for user transfers (relocation, change of company or change of department). • Update entries in the GRN Address Book for changes in Office Phone numbers, Location, Department, Employee Number. Create eRooms, and Lotus Notes Distribution Lists upon receipt of the appropriate requests. • Review access on New Server Builds for Windows servers and configure PowerKeeper for requested ESx/Linux/Windows servers. • Terminate access for users who have left the company, employees and consultants, according to documented procedures. • Support internal and external audits, providing documentation for requests. • Provide reports to business owners for the Annual Access Recertification of applications. Work with the business owners to make any changes to access as requested. • Support IT groups and business units as requested, either by providing reports or reviewing information with them. • Troubleshoot and resolve access issues raised in Remedy tickets or requests from Service Centre personnel. Unlock/reset passwords on user accounts for the systems that the Service Centre does not have access to. • Involvement in IT projects as advisors or participants. Examples of Completed and Current Projects: AD Migration, Notes 8.5 Upgrade, Revision of CoLA permissions, Installation of IDM Connectors for GRN/Faraday AD to LDAP and GRNEAM to LDAP, Migration of file servers to CIFS appliances, Domain Admins Reduction. • Review reports and cleanup of obsolete user accounts in Active Directory, Mainframe and SAP. • Maintain Security Access Management documentation, adding information for new procedures and updating information as existing procedures change. • Provide training to team members, Service Centre personnel, other groups in IT and business users as needed or requested. • Comply with all security policies and data privacy regulations. Enforce security policies and work with the Security Compliance team on the remediation of any policy violations. • Participate in a 24x7x365 on-call rotation.QualificationsSecurity Access and Identity Manager in LDAP, Lotus Notes, Main Frame, Oracle /Sybase /MS SQL /DB2 databases, Linux ,Windows Servers, Applications (SAP,Salesfeforce,Concure,Power Keeper,VPN accounts)Additional InformationAll your information will be kept confidential according to EEO guidelines.