About Us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.

About the role:

• This is a part-time (up to 25 hours a week) position located onsite at our service center
• Hours are subject to change based on customer demand.
• Responsible for the in-person diagnosis, troubleshooting and repair of Dyson customer products including vacuums, fans, air purifiers, hair-dryers and other products
• Provide excellent customer service to ensure a positive in-store experience.
• Properly manage parts usage and inventory as required and/or directed
• Ensure all process activity is communicated and Dyson service levels are understood and exercised
• Assist Customer Service Team in escalated repair instances

About you:

• Experience in a customer service and/or sales related position
• Experience using and learning about consumer electronics, especially Dyson products
• Aptitude for acquiring skills in technical repairs
• Collaborative with proven success in team environments
• Ability to prioritize and work in a fast-paced environment
• Strong written, verbal and interpersonal communication skills
• Experience using Microsoft Office, including Word, Outlook, and Excel;
• Ability to lift and move up to 50 lbs.
• High School Diploma or equivalent required
• Must be at least 18 years of age.

Benefits:

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial benefits:

• Competitive hourly wage
• Eligible for annual bonus

Lifestyle benefits:

• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
• Pre-tax Commuter Benefits (applicable areas only)
• Wellness Program
• Employee Assistance Program
• Generous Dyson Product Discounts

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: No more than 25 per week

Benefits:

• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Service technician: 2 years (Preferred)
• Customer service: 2 years (Preferred)
• Diagnostic evaluation: 1 year (Preferred)
• Retail sales: 2 years (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Relocate:

• Englewood, CO 80112: Relocate before starting work (Required)

Work Location: In person