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DYOPATH
Schaumburg, IL | Full Time
$56k-74k (estimate)
1 Month Ago
Depot Technician
DYOPATH Schaumburg, IL
$56k-74k (estimate)
Full Time | Wholesale 1 Month Ago
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DYOPATH is Hiring a Depot Technician Near Schaumburg, IL

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is passionate, fun, creative, and courageous in communications.


Shift: Monday - Friday (8am - 5pm)

Location: Onsite

Salary: $20/hr - $22/hr (Depending on Experience)

DYOPATH is looking for a Depot Technician with the following experience:

  • Windows-based PC Support and Troubleshooting
  • PC Deployments and Repair Services
  • Hardware Maintenance Services
  • IMAC Services
  • Software Installation / Configuration
  • Hardware Installation / Configuration
  • Ticket Support

Job brief

We are looking for a qualified IT Technician that can configure, install, and maintain computer workstations and networks aiming for the highest functionality. You will also "train" users of the systems to make appropriate and safe usage of their IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

The goal is to build and maintain updated and efficient client workstations and networks to optimize the role of technology on business sustainability.

Responsibilities

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouse, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders

Requirements and skills

  • Proven experience as IT Technician or relevant position
  • Excellent diagnostic and problem solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • In depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles
  • Degree in Computer Science, engineering or relevant field
  • Certification as IT Technician will be an advantage (e.g. CompTIA A , Microsoft Certified IT Professional)
Benefits
  • Medical, Dental, Prescription, Vision, Life and Disability Insurance
  • Flexible Spending Account (FSA) as well as Health Savings Account (HSA) – save money pre-tax for eligible medical expenses
  • Employee Assistance Program and Comprehensive Wellness Program
  • 401 (k) Retirement Savings Plan with company match
  • PTO - Paid Holidays and Vacation Time – encouraging work-life balance
  • Continuous Learning and Development Programs
  • Employee Referral Programs
  • Pet Insurance plans
  • Bonus Incentive Programs
  • Growth opportunities

Equal Opportunity Employer

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com.The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$56k-74k (estimate)

POST DATE

04/19/2023

EXPIRATION DATE

05/14/2024

WEBSITE

dyopath.com

HEADQUARTERS

CRESTWOOD, IL

SIZE

100 - 200

FOUNDED

1994

CEO

PAUL GRISDALE

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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About DYOPATH

DYOPATH, a leading Managed Service Provider (MSP) was founded to empower organizations by delivering trusted IT solutions that are grounded in accountability resulting in exceptional customer service. With locations in Houston, TX and Chicago, IL, we help our clients focus on what they do best by providing unparalleled support and services. Rob Koch, CEO of Single Path (founded 2003) and Chuck Orrico, CEO of DYONYX (founded 1996) created the opportunity to drive more value in the organizations they created by merging to form DYOPATH on March 1, 2020. By bringing together two industry leaders, ...the merger created one of the largest privately held MSPs in the US today. DYOPATH helps organizations across all industries manage their risk, technology and people more effectively with an unparalleled delivery of exceptional customer service. The combined company has an enhanced scale and an even stronger position in the fast-growing MSP and MSSP (managed security service provider) marketplaces. We work with the single purpose of helping our clients combat the ongoing increase of cyber threats, the growth in more complex IT environments and the ever-increasing human capital shortages. No matter the industry, from education and energy to federal agencies, we are here to help our clients use the power of our business first approach, resulting in efficiency gains. DYOPATH has a US based Network Operations Center (NOC) and Service Desk. DYOPATH through its origins under Single Path and DYONYX, has been serving clients since 1996. We place emphasis on exceptional customer service, which has resulted in high client retention and long-term client relationships. We also have best-in-class client satisfaction scores that are consistently well above industry standards. DYOPATH'S belief in long-term relationships and our dedication to solving our clients biggest challenges remain the cornerstone of our 24-year longevity. More
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