14 Call Center Representative Jobs in Baton Rouge, LA
Dynamics Group is Hiring a Call Center Representative Near Baton Rouge, LA
We are seeking a dedicated and customer-focused individual to join Dynamic's team. As a Call Center Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing exceptional service. Your primary goal will be to ensure customer satisfaction and contribute to the overall success of our company.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
- Provide information about our construction services including project details, and scheduling.
- Listen attentively to customer concerns and address them promptly and effectively.
- Troubleshoot and resolve customer issues or complaints, escalating to the appropriate department if necessary.
- Maintain accurate records of customer interactions and transactions using our system.
- Follow up with customers to ensure their inquiries are resolved to their satisfaction.
- Adhere to call center policies and procedures to ensure consistency and quality of service.
This position is a Section 3 eligible job opportunity under the Housing and Urban Development Act of 1968. Section 3 residents are encouraged to apply. The purpose of Section 3 of the HUD Act of 1968 is to ensure that preference for employment opportunities generated from the expenditure of HUD funds is directed to local low and very low-income persons, particularly those who receive federal housing assistance. All qualified applicants will be considered but may not necessarily receive an interview. Due to the large volume of submissions received by this office, information concerning application and/or interview status cannot be provided. Selected applicants will be contacted for next steps in the interview process. Applicants who are not selected may not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified
Job Summary
Full Time
Lending & Credit
$42k-53k (estimate)
05/25/2024
08/16/2024
dynamicsinc.org
CHESWICK, PA
200 - 500
2007
Private
JEFFREY D MULLEN
$10M - $50M
Lending & Credit
Related Companies
The job skills required for Call Center Representative include Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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