Outbound Sales Executive

At Dynamic Lifecycle Innovations, our mission is to protect the planet with innovative sustainability efforts, and empower our team members to be the best they can be. We're an industry leader in electronics life cycle management known for doing the right thing and delivering for our customers. Our team is our most valuable resource, and we work diligently to provide a work environment that is rewarding, engaging, and FUN!

Don't just take our word for it, visit Dynamic Lifecycle Innovation's Great Place to Work page to see what Team Members have to say. We may be a little biased, but we think you're going to love it here.

Office Location: Onalaska, WI

Position Location: Onsite through training period. Flexible work arrangements are available with onsite requirements of Tuesday, Wednesday & Thursday.

Benefits: 3 weeks PTO in first year, and 4 weeks on first anniversary, bi-annual performance reviews with merit increase potential, 401K, education reimbursement, and much more!

Purpose & Summary: As an ITAD Outbound Sales Executive at Dynamic Lifecycle Innovations, you'll play a pivotal role in the movement of outbound ITAD equipment, orchestrating sales and purchasing transactions to drive success. This involves a service-driven approach to maintain and enhance customer relationships, coordinate shipments, and manage back-office activities including sales account maintenance, invoicing, and transactional data compilation. Your contributions will support our purpose of protecting the planet while delivering exceptional customer satisfaction and operational excellence.

Responsibilities include:

• Coordinating the wholesale movement of ITAD equipment, ensuring optimal sales execution and transaction coordination.
• Maintaining robust relationships with customers, handling issues and feedback with professionalism to maintain high customer satisfaction.
• Developing and managing price lists for materials, working closely with the corporate and scrap upstream sales teams.
• Managing inventory reports and audits, contributing to inventory accuracy and management improvements.
• Compiling and analyzing sales data to support strategic decisions, utilizing ERP, CRM, and Microsoft Excel among other tools.

Required Education & Experience:

• A high school diploma or equivalent, with a preference for an Associate's Degree in Business Management or a related field.
• Over one year of experience in customer service and account management, with a preference for B2B service or account management experience.

Skills & Abilities:

• Proficiency in customer service, administrative practices, and effective communication.
• Strong negotiation skills, time management, task organization, and prioritization.
• Professional written and verbal communication abilities, with a keen aptitude for data entry, analytics, and report management.
• Advanced skills in Microsoft Excel and report development are preferred.

Outstanding candidates will also have:

• Basic accounting and financial knowledge, familiarity with ERP, CRM, and accounting software systems.
• IT/Electronics industry knowledge and familiarity with E-commerce practices.

Dynamic Lifecycle Innovations strives to be an employer who stands out from the crowd, and we believe differences that make us unique should be celebrated on an individual level as well. We are proud to be an equal opportunity, affirmative action employer, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other identifier.