Dynamic Concepts, Incorporated, located in Washington, D.C. is searching for a Field Service Technician

Duties and Responsibilities

Serve as DCI’s subject matter expert for all meter programs, processes, and procedures; provide training and support to new customers and technicians as needed. Technical troubleshooting, testing, installation, and software upgrade projects for meters and related systems, including support to other technicians and customers. Conduct service calls on meters to troubleshoot issues towards diagnosis and resolution. Provide excellent customer service and care of equipment to ensure customer satisfaction.

Qualifications

• Minimum 3 years’ experience in installing, troubleshooting, and repairing pay stations for Transit and On-Street parking equipment using internet compatibility, etc.
• Proven communication skills handling customers, in introducing and training on equipment as well as emergency situations
• Experience in field service operations

Dynamic Concepts, Inc. is an Equal Opportunity/Affirmative Action employer. Dynamic Concepts Inc. is fully committed to equal employment opportunity (EOE) and maintaining a workplace free of discrimination and harassment based on race, gender, religion, age, color, national origin, disability, sexual orientation, and other non-merit factors. All persons shall be afforded equal employment opportunity at Dynamic Concepts Inc. Dynamic Concepts Inc. prohibits discrimination in all aspects of its personnel policies, program practices and operations, and relationships with employees and applicants, including, but not limited to, recruitment, hiring and merit promotion. Dynamic Concepts Inc. promotes programs of affirmative recruitment and employment at all levels of the company. The company subscribes to, and will implement to the full extent, all applicable laws that promote equality of opportunity. Dynamic Concepts Inc. welcomes and encourages applications from persons with disabilities and will reasonably accommodate the needs of those persons. Dynamic Concepts Inc. is committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced based on merit within the company.