Description

Spy Ninjas: HQ is opening soon and hiring for multiple customer service positions!! Spy Ninjas: HQ is NOW hiring for Attraction Agents to open our brand new theme park, Spy Ninjas: HQ in Las Vegas, Nevada. Our Attraction Agents will be the opening team that works directly with our management team to lead an exciting, successful opening of Spy Ninjas: HQ!! Our attraction agents will assist all our Spy Ninjas guests on our rock-climbing wall, trampolines, escape rooms, zip line, and many others!! Apply now to be a part of this Exciting Adventure at Spy Ninjas: HQ.

Who we are and why there is an opportunity:

Spy Ninjas: HQ brings the wondrous experience of social media to life by immersing guests in an active gamified world of rides, puzzles, missions, and non-stop adventure for all ages, empowering players to BE THE GAME. Spy Ninjas: HQ is a brand new family entertainment center. Spy Ninjas: HQ is a brand new first of its kind family entertainment center in Las Vegas based on “Spy Ninjas” - the hit family-friendly YouTube series, which has over 44 million subscribers and 15 billion views across multiple branded channels. The park will feature the best in virtual reality, multi-level escape rooms, climbing walls, a trampoline park including dodge ball, over 100 arcade games, ax throwing lanes, and much more!

Primary Duties and Responsibilities:

• Welcome and engage with all guests while being an ambassador for Spy Ninjas HQ.
• Be aware of assigned attractions and their surroundings at all times.
• Safety-certified on multiple attractions.
• Assist guests using attractions and conduct inspections.
• Provide guests with a safe and enjoyable experience.
• Be able to respond to questions from guests about anything Spy Ninjas HQ-related: general company information, pricing, and attraction information.
• Assist in opening and closing park procedures.
• Act as a first responder to emergencies and respond appropriately.
• Attend regularly scheduled team member meetings and training sessions.
• Other duties as needed.

Qualifications for Success:

• 18 years of age or older
• Energetic personality, people-oriented, and a team player
• Ability to provide exceptional customer service 
• Ability to speak and lead in front of groups
• Proficient computer, keyboarding, and tablet skills
• Demonstrate excellent time management skills
• Have prior similar experience; amusement or hospitality experience a plus
• Availability to work days, nights, and/or weekends
• Complete and pass a background check
• Ability to multitask
• Must have excellent self-management and the ability to lead by example
• Demonstrated ability to work collaboratively within a team structure, proficient in team building, and actively and energetically commit to be part of the solution 

If you meet the requirements, then you need to know if you will like working with us. We think we are an exciting, great place to work. You’ll be interested to know the 6 core values that make us a great place to work.

Ninjas:

Nobility: Practice Nobility

Integrity: Show Integrity

Neatness: Demonstrate Neatness

Journey: Embrace the Journey

Accountability: Always be Accountable

Safety: Safety First

Requirements

Physical Demands: While performing the duties and responsibilities of the job, these physical demand characteristics are representative of what the employee will be required to do to perform the essential job functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Ability to speak with others to exchange information.
• Frequently required to sit, stand, walk, and walk up and down stairs.
• Ability to lift a minimum of 40 pounds.
• Help maintain a clean environment; some janitorial duties will apply.
• Ability to record and exchange information from incident reports verbally and in writing.

Work Environment: While performing the duties and responsibilities of the job, these work environment characteristics are representative of the environment the employee will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential function of the job.

• Works in an open environment setting with above average noise levels.
• Potential exposure to contagious diseases and blood-borne pathogens, but potential for harm is limited when employee exercises established safety and infection control procedures and protocols.

Conclusion: This position description is intended to convey information essential to understanding the scope of the position and the general nature and level of work performed by employees with this position.

The above stated qualifications, duties and responsibilities are not inclusive and may be subject to revision at any time.