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Job Title: DevOps Engineer

Location: Hybrid

( Cleveland OH, Pittsburgh PA, Dallas TX )

Duration: 9 months (C2H)

Summary:

Troubleshoot highly technical problems, which may require assessing source code to analyze and resolve problems. This requires advanced troubleshooting skills and must be able to adapt and create non-standard approaches to problem solving.

Job Responsibilities:

• Organize and lead multi-functional teams during customer service disruptions, configuration management, new feature deployment and new product implementations
• Perform code upgrades without supervision.
• Be responsible for, and master multiple subject matter areas of responsibilities.
• Identify and document best practices within their subject matter areas of expertise.
• Provide continuous process improvement suggestions.
• Maintain and document Standard Operating Procedures.

Skills:

• Complex troubleshooting in a mission critical production environment.
• IT Customer Service/Problem Management Resolution experience.

Screening Questions

• Describe in detail your hands on experience with the required skillsets?

Describe interview process (who will be involved, how many interviews, reiterate need 1 video or onsite interview where ID is shown, etc.):