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Street Outreach Case Manager
DuPagePads Wheaton, IL
$78k-94k (estimate)
Full Time | Social & Legal Services 9 Months Ago
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DuPagePads is Hiring a Street Outreach Case Manager Near Wheaton, IL

Street Outreach Case Manager
Summary: This position is responsible for intake, assessment, case coordination, referrals, crisis intervention, advocacy and engagement to unsheltered individuals and program participants who are experiencing homelessness in DuPage County.
Reports To: Supervisor, Street Outreach
Responsibilities: (to be performed with or without reasonable accommodation):
  • Operates within the DuPagePads Core Values, which supports providing care in accordance with the Trauma Informed Policy and Practices of the Agency.
  • Work with the team to engage and provide outreach, crisis intervention, and assessment and case coordination to unsheltered individuals.
  • Monitor and act on community reports of unsheltered individuals.
  • Establish relationships with community police departments, libraries, and community organizations for the purpose of identifying individuals who need services.
  • Provide screening and intake of program participants who are experiencing unsheltered homelessness.
  • Provide ongoing case management services including linkage to mental health care, employment, medical care.
  • Assist with applications for public benefits
  • Provide appropriate referrals to the Interim Housing Sites
  • Engage with program participants to build relationships to help move them to the next level of service.
  • Document and report any hospital calls or emergencies to the Street Outreach Supervisor.
  • Provide required program forms and information to the Street Outreach Supervisor and/or office staff according to expected deadlines.
  • Maintain required data entry according to expected deadlines.
  • Attend and actively participate in all required meetings and trainings
  • Other duties as assigned by supervisor.
Knowledge, Skills, and Abilities:
  • Excellent engagement skills.
  • Effective written, oral, and crisis intervention skills.
  • Ability to think conceptually and to be creative.
  • Strong interpersonal skills with attention to detail.
  • Problem solving skills.
  • Ability to plan and analyze.
  • Ability to work independently and work as part of a team.
  • Experience in issues related to homelessness, mental health/substance abuse preferred.
  • Computer literacy in Microsoft Office.
Qualifications:
  • Bachelor’s degree in Social Work preferred, or equivalent work experience.
  • Strong customer service focus/ positive attitude.
  • CADC or CARS Certification a plus
  • Experience in issues related to homelessness, poverty, and mental health preferred.
Other:
  • Willing to work a flexible schedule including evenings, weekends, and holidays.
  • Provide own transportation.
  • Must possess valid Illinois Drivers' License
Classification Status: Full-time non-exempt Starting Pay range: $22.00/hr
We are an Equal Opportunity Employer
We offer a very competitive benefits package including medical, dental and vision insurance, short term and long term disability, life insurance, generous Paid Time Off, and SIMPLE IRA retirement plan
To apply, please visit dupagepads.org/about/employment-opportunities-dupagepads/ and click the job title to apply online.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$78k-94k (estimate)

POST DATE

07/13/2023

EXPIRATION DATE

05/06/2024

WEBSITE

dupagepads.org

HEADQUARTERS

WHEATON, IL

SIZE

50 - 100

FOUNDED

1985

TYPE

Private

CEO

APRIL REDZIC

REVENUE

$10M - $50M

INDUSTRY

Social & Legal Services

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The following is the career advancement route for Street Outreach Case Manager positions, which can be used as a reference in future career path planning. As a Street Outreach Case Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Street Outreach Case Manager. You can explore the career advancement for a Street Outreach Case Manager below and select your interested title to get hiring information.