We are currently looking for General Managers for our Lacrosse location!

Our team is committed to making our guests day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our managers to our crew members, work together and take pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise!

The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver, with the ability to build a great team and give clear and precise directions time and time again, then apply today!

Benefits/Perks:

• Health Benefits (health, dental, and vision)*
• 401k and 401K matching*
• Short and Long Term Disability*
• Flexible Spending Account*
• Life Insurance*
• Monthly Bonus (based on performance)
• Flexible and Competitive pay
• Referral bonuses
• Paid time off
• Career development and growth

*eligibility requirements

Responsibilities Include:

• Able to perform all responsibilities of restaurant team members.
• Lead team meetings
• Deliver training to restaurant team members.
• Ensure Brand standards, recipes and systems are executed.
• Create and maintain a guest focused culture in the restaurant.
• Review guest feedback results and implement action plans to drive improvement.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Execute new product rollouts including training, marketing and sampling.
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Control costs to help maximize profitability.
• Completion of inventory on a periodic basis as determined by Franchisee.
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Completion of vendor orders
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies.

Management Responsibilities Include:

• Recruit, hire, onboard and develop restaurant team members.
• Plan, monitor, appraise and review employee performance.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.

Experience:

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality
• At least 18 years of age

Key Competencies:

• Strong analytical skills and business acumen
• Works well with others in a fun, fast-paced team environment.
• On time, demonstrates honesty and a positive attitude.
• Willingness to learn and embrace change.
• Ability to train and develop a team.
• Guest focused
• Time Management
• Problem solving
• Motivating others

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion including bending, stooping and reaching.
• Lifting packages (if applicable)
• Wearing a headset (if applicable)

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

Company Introduction

TMart Operations 1, LLC is one of the largest franchisee owners in WI, owning 50 Dunkin'/Baskin locations not only in WI but also MN and MI. We were awarded Top Dunkin' Franchise Group in the WORLD for 2020/2021!

We are continuing to grow!! Come GROW with Us!

Job Type: Full-time

Pay: $40,000.00 - $47,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bakery
• Café
• Fast casual restaurant

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person