Benefits :

• Flexible scheduling to meet your needs
• Paid on the job training provided
• Growth potential we promote from within
• Free meals and employee discounts
• Medical benefits and 401k with employer match
• Employee referral program up to $100 cashSummary : Crew Members are generally responsible for delivering great and friendly guest experiences.

They prepare products according to operational and quality standards and serve them withenthusiasm in a clean, fast paced environment.

• They work as part of a team to meet ourGuests’ needs and give them a reason to come back.Responsibilities IncludeTeam Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasksOperational Excellence Provide guest service Resolve guest issues Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines;
• comply with all applicable laws Maintain clean and neat work environmentProfitability Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standardsSkills / Qualifications Fluent in English Basic computer skills Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply)CompetenciesGuest Focus Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction;
• asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery processPassion for Results Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance;
• understands how his / her role relates to othersProblem Solving and Decision Making Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems;
• includes others when necessaryInterpersonal Relationships & Influence Develops and maintains relationships with team Operates with integrity;

or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer.

Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC.

Last updated : 2024-06-01