Working at Dunkin’, we support our team members – for your best days, your worst – your every day. Our team members are the ingredients of goodness, and we make certain that we’re all in for the win. Becoming a member of our team means that there’s room for you to become the world-class leader you’re meant to be. From leadership development to compassionate giving, we’ll be running beside you every step of the way.

Position Title: TEAM MEMBER

Franchise Organization: Dough Ray Me

 Reports To: Restaurant Manager

Overview

As a Team Member, you’ll help America Run on Dunkin’ by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee and donut at a time, you will keep your guests coming back for more.

Responsibilities Include:

• Follow Brand standards, recipes and systems

• Follow food safety standards

• Prepare food and beverages

• Assemble and package orders and serve to guests

• Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

• Maintain a clean and organized workstation

• Clean equipment and guest areas

• Stocking items such as cups, lids, etc at workstation

• Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)

• Follow speed of service standards

• Serve and communicate with guests

• Maintain a guest focused culture in the restaurant

• Communicate effectively with managers and coworkers

• Organize and maintain stock room and refrigerated areas

Key Competencies

• Works well with others in a fast-paced team environment

• On time, demonstrates honesty and a positive attitude

• Willingness to learn and adapt to change

• Guest focused

Physical Demands/Working Conditions:

• Standing on feet

• Repetitive motion including bending, stooping and reaching

• Lifting objects including boxes, ice and product up to 20lbs (if applicable)

• Working in a small space

Dunkin Perks

· Free Coffee

· Flexible Scheduling

· Fun, Stressless Team Environment

. Paid vacations

· Dental, Vision, Life insurance available for all employees

· Health insurance available for all full time employees after 60 days of Employment

· Discounted tuition for Employees and their families through University of Southern New Hampshire

· Growth Opportunity

© 2020 DD IP Holder LLC. All rights reserved. This template is provided to Dunkin’ franchisees to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day to day operations, and for complying with all applicable laws.