ServiceNow Developer Duties and Responsibilities

• Determine problem areas within our current framework and recommend solutions
• Develop processes with ServiceNow that improve user access and navigation
• Collaborate with the project manager to establish timelines, specifications, and budget
• Implement and monitor changes to ensure a smooth transition
• Conduct staff training on new procedures
• Provide regular updates on project status to supervisors
• Troubleshoot issues for staff and customers

ServiceNow Developer Requirements and Qualifications

• Bachelor's degree in computer science, information technology, computer information systems, or a similar field
• 2 years of working with ServiceNow, including configuring an ITSM service catalog
• ServiceNow Administrator Fundamentals certification is a plus
• Excellent communication and organizational skills
• Flexible schedule

#cjpost