DUNCAN/E. MAIN (10826) is Hiring a Guest Services Department Manager, starting UP to $14/hr with Weekly Pay and Benefits Near Duncan, SC
AMC Corp is looking for a Customer Service driven individual to head up our Guest Services Department. Help us build the team you can be proud of! DESCRIPTION: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. The Guest Service Department Manager’s responsibilities include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service. **BENEFITS** Along with competitive pay, a Department Manager at a McDonald's Franchisee store is eligible for incredible benefits including:
Competitive Pay (up to $14.00 per hour)
Paid Time Off
Weekly Pay
Service awards
Monthly Bonus Plan
Free Employee Meal Plan
Medical, dental and vision coverage
Short- and Long-Term Disability, Life, and additional supplemental insurance options
Education through Archways to Opportunity
Opportunity to earn your High School Degree*
Up to $3,000 in Tuition Assistance for school*
Career Advancement Opportunities (Get PROMOTED! Want to run your own store?)
DUTIES & RESPONSIBILITIES:
Monitor and provide adequate training to all employees
Provides an exceptional experience for all guests
Ensure crew enjoys working at McDonalds
Set a positive, professional tone for success
Makes sure the crew represents the brand proudly & consistently
Position crew members to deliver the best customer service
Ensure good communication between managers and crew
Must be able to follow targets and goals
Responsible for Marketing (POP/Special Events)
Tracks Cash (Shortage, sales, DT Times)
QUALIFICATIONS: Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our restaurants.
Ability to Read and Write at a 9th Grade Level
Possess Basic Computer Knowledge
Ability to count money and accurately give change
Have a positive attitude
Ability to work well in a fast-paced environment
Work as a member of a team
Manage Time effectively
Hospitality knowledge and training L
Leadership Skills
6 months McDonald’s experience plus 6 months in food service Management
ServSafe Certified - Preferred
PHYSICAL REQUIREMENTS: This position can be physically demanding. The employee may be required to stand for extended periods of time, lift objects up to 20 lbs. on a regular basis and do repetitive tasks with few breaks. This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.