Responsibilities
Work with business partners within one or more business organizations to align solutions with business needs.
Support one or more moderate to complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business.
Progress liaison relationship with business and IT.
Conduct data gathering and analysis to understand business strategy requirements.
Provide factual content to feasibility study for standard programs, projects, and enhancements.
Aid in the development of UAT.
Provide support in creating reports, research, and documentation for the analysis of business satisfaction.
Assist with leading the investigation and statement of problems. Escalates issues as appropriate.
Serve as a lead one or more moderately complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business.
Establish and maintain liaison relationships with business and IT to provide effective solutions.
Lead the assessment of business needs a structured requirements process (gathering, analyzing, documenting, and managing changes).
Lead development and communicates business requirements and functional specifications for the design and implementation of business solutions.
Provide suggestions from a business and IT perspective.
Assist in the business process redesign and documentation as needed for new technology.
Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers.
Ensure UAT strategies involve appropriate integration and process components.
Investigate problems and resolves working in conjunction with technical teams.
May manage stakeholder expectations and analyze performance metrics to ensure stakeholder satisfaction.
May generate appropriate communication, process, and plans for mitigating the disruption of change.
Participate in IT solution deployment activities. Ensures IT solutions meet business needs.