Position Overview

We are seeking a dynamic and analytical professional to assume the role of Sr. Analyst, Supply Chain – Order Management. As an integral member of our supply chain team, this position requires a unique blend of skills encompassing systems analysis, industrial engineering, inventory analysis, and order management. The ideal candidate will be a critical thinker who can understand the pivotal role supply chain systems play in achieving operational excellence.

Position Details

Work Environment:

At Duluth Trading Company, we fundamentally believe in strong in-person interactions as our culture thrives when we learn, create, and collaborate with each other. The position will be based in our NEW Adairsville, GA facility.

What You’ll Do: 

• Partner with fulfillment center (FC) operations and IT teams to troubleshoot data discrepancies between inventory levels on the floor and the WMS system
• Root cause analysis and resolution of issues related to inventory inaccuracies within the WM and OM systems
• Collaborate with FC leads and managers to address operational challenges stemming from system discrepancies
• Implement process improvements to enhance overall efficiency and accuracy in inventory management (resulting in better fulfillment rates)
• Provide business guidance for system configurations that maximize the Manhattan Active OMS capabilities
• Oversee the flow of orders through our systems and supply chain network to ensure seamless operations
• Drive key cross-functional collaboration to ensure a smooth customer experience by resolving issues promptly and efficiently. 
• Collaborate with customer care teams to proactively address customers with orders at risk of cancellation 
• Partner with store operations teams to identify store fulfillment process improvement opportunities

What We’re Looking For:

• Bachelor's Degree in Logistics, Supply Chain, or related area
  • Equivalent work experience will be considered
• Supply chain systems implementations, development, configuration and support. Including warehouse management systems (WMS), warehouse control systems (WCS), and material handling equipment (MHE)
• Hands-on experience configuring and supporting Manhattan Active Warehouse Management (MAWM) and/or Manhattan Active Omni (OMS)
• Understanding of business operations and their relations to customer support
• Strong understanding of technology teams and processes
• Ability to identify process shortfalls and submit workable changes
• Experience in Root cause analysis
• Experience in Process improvement techniques (Six Sigma, Lean, etc.)
• Experience in Project Management
• Experience in financial justification
• Expereince in strong logical and analytical skills
• Proficient computer skills including Microsoft Office Suite, specifically Excel
• 5 years of experience years of experience.
• No Management Experience Required

Duluth Trading Company Benefits and Perks

As we continue to grow Duluth Trading Company and its house of brands, the perks have perked up, too. We’ve boosted an already impressive benefits package to include: 12-week full-pay parental leave, paid holiday time for the important observance of Martin Luther King Jr. Day and Juneteenth, and more! Why’d we go all out? Because our pursuit of a better way means that when it comes to great talent, better perks are a given.

Compensation Range: $71,000 to $87,000/year 

Compensation is based on several factors including but not limited to education, work experience, certifications, etc.

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an equal opportunity employer.

About Duluth Trading Company

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating. 

From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, to meticulously built and sourced Best Made, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life. 

Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.