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Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Reporting to the IT Manager of OIT’s Academic, User & Device Support West Campus team, the OIT-AUDS IT Analyst plays a crucial role in delivering top-tier technical computing support services to the Duke Community. The primary focus is on providing comprehensive IT support to academic departments, classroom and research labs, and administrative units across the University.
DUTIES & WORK PERFORMED:
SOFT SKILLS:
SUPERVISORY RESPONSIBILITIES: None
EDUCATION:
Required:
EXPERIENCE & SKILLS:
Required:
Minimum of three years operational and technical experience in a medium to large-scale client/server environment. Including at least three years of experience performing device support of operating system (Windows 11; MacOS) and hardware, including experience installing and troubleshooting a wide variety of business applications.
Must have a valid driver’s license and clean driving history and a smart phone that can make and receive phone calls, text messages, and can install and run on-call notification application.
Preferred:
· At least one year of hands-on experience installing, configuring, and maintaining Windows 2016/2019 application servers.
· Knowledge or experience with Microsoft Active Directory.
· Knowledge or experience with Windows Group Policy.
· Knowledge or experience with device management and deployment tools, such as Microsoft System Center Configuration Manager and Jamf Pro
· Working knowledge of Linux operating systems
· Knowledge or experience working with servers in a virtual hosting environment.
WORKING CONDITIONS:
The working environment is a typical office environment. This role will require working under a desk to install equipment. The ability to lift desktops and other computer equipment and carry them short distances including stairs is required. Occasional need for short-distance travel via personal vehicle may be needed.
Inclusion and Diversity are at the very heart of innovation. We believe workplace success depends heavily on a vibrantly diverse and inclusive culture. Transformational thinking and creativity are fundamental traits needed to create and deploy world-changing technology that stems from a rich culture acquiescent to all differences. OIT fully embraces and promotes Duke’s commitment to the principles of Diversity and Inclusion.
Job Code: 00002423 ANALYST, IT
Job Level: C
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Full Time
$60k-74k (estimate)
04/29/2024
06/27/2024
dukes.com
SYRACUSE, NY
50 - 100
Private
KEVIN DUKE
$10M - $50M