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About Duke Regional Hospital

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

Department Profile

This role supports an outpatient colorectal surgery department. This clinic is part of the Duke Cancer Institute North Durham at Duke Regional Hospital. The Medical assistant works among a team of Registered Nurses, Nurse Practitioners/Physicians Assistants, and Physicians. These providers perform anorectal exams and bedside procedures, and the medical assistant assists with patient care surrounding the procedures.

Certified Medical Assistants are eligible for a $5,000 Commitment Bonus 

Shift Information

Full-time; 40 hours per week.

Five (5) 8-hour shifts.

Monday-Friday, No weekends or holidays

Occ Summary

The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Work Performed

The Medical assistant is a critical part of the patient care team, managing the flow of the clinic schedule. Typical daily tasks are to take medical histories and record vital signs, greet patients, answer telephones, assist with medical forms, assist with procedures for patients, prepare patients for examinations assist during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. The MA will become familiar with bedside cleaning of medical instruments prior to high level disinfection Other tasks could include telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician. Performs other administrative duties as delegated. The CMA has the opportunity to advance their professional career using the clinical ladder and participate in clinic committees.

Knowledge, Skills and Abilities

Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming. Heavy lifting and the ability to transport stretcher and wheel chair patients may be required.Working knowledge of sterile techniques and special procedures that are applicable to work performed.Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age specific competencies.Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information. Ability to establish and maintain effective working relationships with patients and clinic staff. Typing skills. Medical terminology. Levels II and III -- Ability to independently seek out resources and work collaboratively.

Level Characteristics

N/A

Minimum Qualifications

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.