Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

The preferred location for this position is in Charlotte, North Carolina; however, the hiring manager will consider any other headquarters locations (or locations near headquarters) within Duke Energy's Customer Delivery jurisdictions.The exact location will be determined at the time of offer based on business needs.

Duke Energy and the energy industry as are embarking on an energy transition that will fundamentally change energy generation and consumption. During this energy transition, the Duke will continue to operate and maintain current generation assets such as natural gas, nuclear, and solar, but will integrate newer resources such as lithium ion and long duration energy storage, hydrogen generation, SMR's and offshore wind into its generation portfolio. Part of this growing portfolio of capacity resources can reside at customer premises at the edge of the grid. As technology continues to evolve, leveraging technologies such as smart thermostats, hot water heaters, pool pumps, residential energy storage, vehicle to grid (V2G) and managing EV charging can provide additional capacity at the edge of the grid. To achieve this goal, we are looking for a Product Manager who is experienced in Transmission or Distribution system or grid operations to help develop and execute grid edge customer-facing pilots. This individual will be accountable and responsible for structuring Grid Edge Pilots from inception, creating pilot execution plans and determining success criteria. The analysis and evaluation of such pilots will inform the broader Energy Orchestration and Grid Edge supporting teams on requirements for an enterprise-wide Distributed Energy Resource Management System (DERMS) platform. Additionally, this individual will be responsible for utilizing pilots to evaluate impacted operations processes & procedures, collaborate to develop implementation strategies, execute change management plans, and conduct technical training.

The Product Manger defines, delivers, and manages the lifecycle of pilots within their portfolio. The Product Manager will partner with supporting organizations such as Solutions Development, Demand Side Management, Customer Prototype Lab, Marketing, Sourcing and Digital Transformation to execute. Product Manager will lead multiple Product Owners in support pilot execution.

This position will report directly to the Director of Energy Orchestration.

Duke is currently working on two initiatives to advance our Grid Edge Capabilities

• Duke has identified and area which serves around 12,000 customers. This location is a desirable location for Duke Energy to pursue a controllable load shaping pilot in support of Grid Edge strategic objectives. Our vision is to lead Duke Energy in shaping the future role of Behind- The- Meter (BTM) assets. This initiative aims to establish a real-world testbed to efficiently orchestrate customer owned BTM assets for load shaping, contributing to carbon reduction goals, and addressing grid constraints due to electrification. The initiative aims to expand BTM asset availability, enhance flexibility, and support the evolution of operational and business models.

• A 100-home pilot in Hunters Creek, Florida, where Duke Energy is installing utility-owned and -maintained Generac PWR cell battery systems to assess residential battery storage as a suitable solution to defer distribution feeder upgrades through peak load shaving as well as the potential use of battery for backup during adverse weather events. This pilot is being conducted with zero fees to pilot-enrolled customers and is utilizing surveys to track program satisfaction.

Responsibilities

• Evaluate strategic risks and collaborate to develop pilot designs that will validate key business model assumptions for Energy Orchestration enablement

• Lead and facilitate collaboration efforts to develop requirements & specifications for DERMs applications related to programs and pilots

• Partner with internal stakeholders for go to market plans, customer journey maps, process flows, regulatory filings, data requests, training materials, and operational playbook.

• Responsible for operational budgets for Pilots & Programs under Energy Orchestration umbrella

• Consolidate and present pilot findings, including relevant build-buy-partner analysis, implementation plans, demonstrations related to Grid Edge Evolution strategy and EO Opportunity Space priorities

• Prepares thorough and accurate business and technical reports, correspondence, documentation, and oversight related to pilots of increasing scope and complexity

• Engage with customers and partners to gather feedback and incorporate it into product development

• Develops positive working relationships to effectively coordinate work activities. Demonstrates effective oral and written communication skills. Maintains accurate records and files

• Stay up to date with industry trends, emerging technologies, and regulatory requirements related to energy systems and technologies

Additional Responsibilities

• May perform management duties related to the supervision of Product Owners and Product Analysts

• Lead the product planning process. Gathers input from users/customers/stakeholders to create long-term strategy. Sets direction and priority.

• Performs stakeholder management, user/market segmentation, competitive analysis, product funding requests, release planning and business case realization (product P&L).

• Collaborate with the organization on vision, strategy, decisioning, tactical execution, and measurement systems

• Develop and implement new product introduction and roll-out strategy, plans, and content with cross-functional teams and leaders.

• Effectively communicate the value of the workflow/journey/family, and the products within it, to stakeholders

Basic/Required Qualifications

• Bachelor's degree in business, information systems, or industry-relevant or related discipline

• In addition to bachelor's degree, eight (8) years minimum of related work experience

• Product Owner Certification - obtained within 6 months upon entry of role

Desired Qualifications

• Advanced degree in Engineering, Business or related field preferred

• Minimum five (5) years of experience in product management, preferably in the energy sector

• Strong understanding of energy systems and technologies, including renewable energy, energy storage, and demand response

• Proven track record of managing pilot programs and bringing products to market

• Excellent communication, collaboration, and leadership skills

• Ability to work in a fast-paced, dynamic environment with multiple stakeholders and competing priorities

• Strong problem-solving, analytical, and strategic thinking skills

• Familiarity with Agile methodologies and project management tools

• Experience in managing complex energy systems and technologies, such as microgrids, energy management systems, and distributed energy resources

• Familiarity with energy markets and regulatory frameworks related to energy systems and technologies

• Experience in developing and executing go-to-market strategies for energy products and services

• Experience in working with customers and partners in the energy sector, such as utilities, energy service companies, and equipment manufacturers

• Experience in leading cross-functional teams and managing stakeholders at all levels

• Strong project management skills, including the ability to prioritize tasks, identify risks, and develop mitigation strategies

• Excellent presentation and public speaking skills, including the ability to communicate complex technical concepts to non-technical audiences

Working Conditions

• M - F

• Hybrid mobility classification - work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to a Duke Energy facility.

• Office environment mostly, often with research, analysis or engagement conducted in plants or field

Travel Requirements

Posting Expiration Date

All job postings expire at 12:01 AM on the posting expiration date.

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