Description:
Reports to: General Manager
Job Summary: Responsible for assisting servers or bartenders in providing exceptional service by delivering food orders from the kitchen to guests rapidly and accurately.
Major areas of responsibility:
•Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
•Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
•Maintain adequate supplies of items needed throughout the shift such as ice, plates, glasses, and sauces.
•Locate items requested by guests.
•Perform serving, cleaning, or stocking duties.
•Carry completed orders from kitchen to tables or bar for guests.
•Clean counters, shelves, walls, or equipment in food service areas.
•Garnish foods and position them on tables to make them visible and accessible.
•Complete all running side-work throughout shift.
•Keep floor clean- sweep, mop, or vacuum.
•Some expo tasks may be required as necessary. These tasks include dessert making, adding to sides and sauces to entrees, and ticketing orders ready to run.
•Restock plates, bowls, flatware, etc. from the dish pit to the line.
•Pre-portion condiments in ramekin cups as needed.
•Package to-go orders accurately and bring to the host stand as needed.
•Maintain a positive and professional approach to coworkers and customers.
Requirements:
Qualification Standards
•Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
•Initiative - Job requires a willingness to take on responsibilities and challenges.
•Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
•Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
•Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
•Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
•Integrity - Job requires being honest and ethical.
•Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
•Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
•Social Orientation - Job requires preferring to work well with others rather than alone.
Additional Info:
Essential Functions
•Stand for long periods of time.
•Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls.
•Repeat the same movements.
•Walk or stand for long periods of time.
•See details of objects that are less than a few feet away.
•See details of objects that are more than a few feet away.
•See differences between colors, shades, and brightness.
•Understand the speech of another person.
•Speak clearly so listeners can understand.
•Use stomach and lower back muscles to support the body for long periods without getting tired.
•Keep your hand and arm steady while moving.
•Move two or more limbs together (for example, two arms, two legs, or one leg and one arm).
•Bend, stretch, twist, or reach out their body.
•Be physically active for long periods without getting tired or out of breath.
•Focus on one source of sound and ignore others.
•Hear sounds and recognize the difference between them.
•Use muscles to lift, push, pull, or carry heavy objects.
•Use muscles for extended periods without getting tired.
•Determine the distance between objects.
•Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
•React quickly using hands, fingers, or feet.
•Add, subtract, multiply, or divide quickly and correctly.
•Multitasking different work activities and shifting attention from one task to another.
•Heavy lifting up to 40 lbs.