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About the JobBrightly is seeking a Financial Client Services - Specialist & Support to join our Order to Cash team to assist in the tactical management & collection support that results in an effective and motivated Order to Cash Team (OTC).
The Financial Client Services - Specialist & Support will have a global role working with all regions and departments to ensure compliance and accuracy in the deactivation of client software access. This role is responsible for collaborating closely with the collections, CSC, and Sales team. As well as, documenting policy & procedures, coupled with product development and process improvements.
Attention to detail and compliance, as well as the ability to collaborate with others while discerning the best course of action for Brightly Software and the customer are critical to one's success in this role.
What you will doAs the Financial Client Services - Specialist & Support, you will own key parts of the overall Deactivation/Cancellation of tactical operations within the Global OTC organization. This will include the collaboration between the OTC and Sales teams, monitoring & taking action on daily, weekly, monthly requests from departmental personnel, troubleshoot and propose resolutions for client accounts. Developing policy and procedures for the role/department.
Responsibilities: All include the timely and accurate process of the following key items:
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Full Time
Software & Cloud Computing
$61k-76k (estimate)
05/14/2024
05/18/2024
dudesolutions.com
CARY, NC
500 - 1,000
1999
Private
KENT HUDSON
$50M - $200M
Software & Cloud Computing
Dude Solutions develops a cloud-based platform that provides computerized maintenance management systems for the government and healthcare sectors.