Dual Temp is looking for an ambitious individual to be our Home Services Coordinator / Dispatcher. This is a new exciting opportunity to help build our Residential department. We are looking for a well-rounded customer focused professional to help shape the future of our company.

Excellent Benefits Package!!

• Paid Holidays plus 2 weeks’ Vacation!
• Health Insurance at Minimal Cost to You
• Medical, Vision, Dental - Short / Long Term Disability
• 401K with company matching - Company Profit Share
• Referral Bonus Program
• DT University Training Opportunities

Qualifications:

• 2 years in Service Coordinator / Dispatcher role preferred
• Field / office experience in HVAC industry not required, but is a PLUS
• Well versed in Microsoft Office application (Word, Excel)
• Ability to self-start and take initiative A MUST
• Ability to multi-task and willingness to further their industry knowledge
• Ability to learn proprietary software A MUST

Skills Required:

• Answering phones and dispatching jobs to service techs
• Manage work orders for each job and contracted visits
• Pulling local permits
• Registering equipment for warranty
• Tracking warranty parts
• Planning & scheduling – highly organized with the ability to be flexible and adaptable
• Excellent communication skills in a high-pressure work environment while dealing with customers and employees.

COME JOIN OUR TEAM!
Our pay is competitive! Our employees are the best! This is a Career Company with multiple divisions and opportunities for advancement!

To learn more about what we do, visit our webpage www.dualtemp.com

Keywords: service, dispatcher, service dispatcher, service coordinator, coordinator, hvac, dispatch

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Dispatcher / Service Coordinator: 2 years (Preferred)
• Microsoft Office: 2 years (Preferred)

Work Location: In person