JOB SUMMARY:

We are seeking a full time (4-5 days a week), experienced Dental Insurance Coordinator to join our dental practice near uptown Charlotte. The Dental Insurance Coordinator will be responsible for managing insurance claims and ensuring accurate and timely reimbursement. The ideal candidate will have a strong background in dental office administration (at least 3 years), insurance verification, and coding.

Duties - A Dental Insurance Coordinator performs many accounting, customer service and organizational tasks to promote the financial health of our dental organization. These duties and responsibilities often include:

• Searching each financial statement for any payment inconsistencies or errors
• Collaborating with patients or customers, third party institutions and other team members to resolve insurance inconsistencies and errors
• Creating invoices and billing materials to be sent directly to a customer or patient
• Inputting payment history, upcoming payment information or other financial data into an individual account
• Finding financial solutions for patients or customers who may need payment assistance
• Informing patients or customers of any missed or upcoming payment deadlines
• Calculating and tracking various company financial statements
• Translating dental code when working in a dental setting

Skills and Qualifications - A Dental Insurance Coordinator uses soft skills, technical abilities and industry-specific knowledge to manage their organization’s accounts, including:

• Strong communication, including writing, speaking and active listening
• Great customer service skills, including interpersonal conversation, patience and empathy
• Good problem-solving and critical thinking skills
• In-depth knowledge of industry best practices
• Basic math, bookkeeping and accounting skills
• Organization, time management and prioritization abilities
• Ability to be discreet and maintain the security of patient or customer information
• Effective computer skills to input to use bookkeeping and account management software in a timely and efficient manner
• Understanding of industry-specific policies, such as HIPAA regulations for health care

This is a full-time position with competitive compensation. We offer a comprehensive benefits package including paid time off, Holiday pay, healthcare stipend, & retirement plan 401K matching.

If you have the required skills and experience for this role, we would love to hear from you. Please submit your resume detailing your qualifications for consideration.

Job Type: Full-time

Pay: $44,000.00 - $50,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Weekly day range:

• Monday to Friday

Experience:

• Dental Insurance: 3 years (Required)

Ability to Commute:

• Charlotte, NC 28205 (Required)

Ability to Relocate:

• Charlotte, NC 28205: Relocate before starting work (Required)

Work Location: In person