Responsibilities

Responsibilities of the Bistro Host/Cashier, include but are not limited to:

• Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
• Maintain regular attendance in compliance with Brittain Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.

• Comply at all times with Marriott standards and local regulations to encourage safe and efficient hotel operations.

• Ensure to have complete working knowledge of Starbucks Menu of Beverages at all times to ensure guest satisfaction and quality control

• Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.

• Clear, clean and reset dining area tables as needed, ensure trash is emptied and displays are stocked

• Preparing buffet station for food set up. Ensuring buffet is stocked with silverware plates and glassware.

• Accommodate any special requests made by a guest or offer appropriate alternatives.

• Be proficient and familiar with the daily operation of the Micros P.O.S. system.

• Ensure quality control of merchandise displays, Bistro menus, etc. regarding cleanliness and appearance.

• Ability to answer the telephone according to standards.

• Have a thorough knowledge of food items on menus and current specials in all applicable departments.

• Carry out cashiering functions in closing guest checks and end of shift paperwork, cash counts, credit card charges, room charges.

• Perform opening and closing procedures and side work duties according to station rotation assignment.

• Ensure that tables and side stands are kept stocked tidy and clean.

• Employees must always be attentive, friendly, helpful and courteous to guests, managers and all their fellow employees.

• Attend daily meetings as required by management, perform any other duties as requested by management.

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

Qualifications

What can you look forward to?

Qualifying team members may enjoy the following benefits:

• Medical, Dental, & Vision
• Paid Time Off & Bereavement Leave
• 401(k) Retirement Plan with Company Match
• Flexible Spending Account
• Long-Term & Short-Term Disability Insurance
• Life and AD&D Insurance
• Hospital Indemnity
• Critical Illness & Accident
• Resort Accommodations Discount
• Tuition Reimbursement
• Jury Duty Pay
• Employee Assistance Program

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! As leaders in the area’s hospitality industry, our company is rooted in a strong, caring culture steeped in rich history and respect.Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

Want to know more? Check out www.brittainresorts.com!

Connect with us on social media @brittainresorts

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

Pay Range