• Provides the formal leadership role for the implementation of Operating System projects. Responsible to impart the principles of the DTE Operating System to all project participants and ensure that the principles are being practiced after the project, or intervention has concluded. Manages projects that have been agreed upon by the Business Unit executive, and the Operating System Strategy Group's OSSG management team. Mentors the project support personnel in the understanding of the principles, methods, tools and concepts of the DTE Operating System. Ensures sustainable, measurable business results have been achieved on key projects.

• Implements Training Improvements across the Enterprise through significant business unit projects as agreed to by the business unit executive and manager.
• Designs training improvements based on the understanding and experience of business unit operations challenges and key objectives.
• Completes key projects successfully through sustainable, measurable business results.
• Meets targeted project objectives as agreed to by the business unit executive and the OSSG manager.
• Builds strong partnerships with both external and internal organizations.
• Leads and drives LATD and Operations business objectives to identify the gap between current reality and the ideal state.
• Coaches and leads project support personnel and business unit clients to understand the principles, methods, and tools of the DTE Operating System
• Leads training development projects to support various initiates and must be able to take training from concept to completion in various finalized formats (instructor Led, Web Based, etc.).
• Supports administrative responsibilities of the LATD, including, but not limited to, tasks such as Learning Management Administration responsibilities, training laptop management and roster processing.
• Supports training initiates and events at various service centers, typically 5 months out of the year.
• This position requires extensive on-site support, at various DTE locations throughout SE Michigan.
• This position may require FERC gas training.

• Bachelor's degree and five years of related experience in change initiatives

• Demonstrated application of Operating System concepts through specific, significant business improvement
• Experience in designing and implementing systems approach change efforts such as Lean Operating Systems, Six Sigma, and Total Quality Management
• Demonstrated use of project management including design, implementation, countermeasures, evaluation and results
• Ability to use of a coaching or mentoring model with experience in assessment methodologies
• Demonstrated understanding of organization and business knowledge that includes structure, and enterprise and business unit strategy
• Demonstrated examples of written and oral communication skills such as oral presentations, detailed status reports and training delivery
• Proven leadership in facilitating and leading Swarms, AAR's, Process Mapping sessions and Kaizen events
• Experience in developing technical training, including assessing learning needs and designing training curricula and materials
• Technical writing experience
• Experience working in a regulative environment with union employees

Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.