DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Atlanta, 3705 Wilson Rd

Division: Road
Job Posting Title: Manager, Drayage Operations
Time Type: Full Time

SUMMARY

The DSV Manager, Drayage is a key role for the DSV Road Inc. This Manager will manage and lead our drayage team. The ideal candidate will have a strong background in logistics, specifically in drayage operations, and will ensure efficient and effective movement of freight through our brokerage.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead, coach, and mentor a team of drayage representatives to achieve individual and team goals.
• Manage day-to-day operations of drayage freight brokerage, including with carriers, dispatching, and tracking shipments.
• Support strategic initiatives and projects related to drayage operations as needed
• Conduct regular performance evaluations, set clear expectations, and identify opportunities for development.
• Develop and maintain strong relationships with carriers to ensure reliable capacity and exceptional service levels.
• Negotiate rates and terms with carriers to optimize profitability and meet customer requirements.
• Identify and onboard new carriers to expand the company’s network and enhance service offerings.
• Stay informed about industry trends, regulations, and best practices to ensure compliance and drive continuous improvement.
• Manage and monitor freight movements to ensure on-time delivery and compliance with customer requirements.
• Collaborate with other departments to resolve issues and enhance operational efficiency.
• Implement best practices and process improvements to enhance operations and drive continuous improvement.
• Analyze KPIs to assess performance gaps and drive results.

OTHER DUTIES

• Performs and completes other duties or projects as assigned.
• Leads by example; motivates and supports co-workers, integrates, and promotes the DSV strategy into daily actions and interactions.
• Manages customer service and internal DSV relationships.

SUPERVISORY DUTIES

• Oversees the branch’s Drayage team members.
• Reviews and approves weekly schedules and time off requests for Drayage Representatives.
• Delegates and distributes workloads and/or duties as appropriate.
• Assesses staffing needs, assist in conducting interviews and assists with hiring decisions in coordination with the Branch Manager.
• Maintains a positive work atmosphere and leads by example.
• Ensures compliance with company policies, rules, and regulations.

MINIMUM REQUIRED QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES)

Education and/or Experience

• High school diploma or GED.
• 3 years’ experience with transportation operations or related experience.
• 2 years’ freight brokerage experience, with a focus in drayage.
• Strong Understanding of Drayage operations, including transportation modes, regulations, and industry practices

Computer Skills

• PC literacy is necessary
• Basic computer skills including Microsoft office proficient

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• Advanced mathematical skills for project development.

Other Skills

• Excellent verbal and written communication skills to compose routine to moderately complex letters, and to edit and proof business correspondences and reports.
• Able to present information to all levels of the organization, with the ability to function within a group dynamic.
• Ability to balance multiple duties at once and possess a high attention to detail.
• Flexibility to adapt to changing priorities and business needs.

PREFERRED QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES)

• 5 years’ of experience with an operations group or similar experience.
• 5 years’ freight brokerage experience, with a focus on drayage.
• College degree in Logistics and Supply Chain, Business Administration, or a similar field.

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Ability to travel by land, air, sea as needed.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The job is performed in an office environment

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For this position, the expected base pay is: $78,000 - $117,500,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on Facebook and Twitter.