DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - General Motors, Burton

Division: Air & Sea
Job Posting Title: Freight Forwarder - Air Export
Time Type: Full Time

Summary

The primary duty of a Freight Forwarder is to review and process shipment transactions, including all related activities, for one or more major accounts, and to provide excellent, proactive and timely customer service. Serves as the primary contact for all parties concerning assigned account contracts. Performs all duties correctly, cost-efficiently, and according to Company standards using the regular exercise of discretion and independent judgment.

Duties and Responsibilities

• Ability to work 1st shift (6am - 2pm) and later transition to 2nd shift (2pm - 10pm) if needed by business demands is strongly preferred.
• Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels
• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
• Track and monitor shipments, providing regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise.
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery.
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws.
• All other duties as assigned.

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred.
• Familiarity with domestic and international geography including countries and major cities.
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take the proper corrective action.
• Ability to be highly productive while keeping cool under pressure.
• Excellent communication skills, both written and verbal.

Skills & Competencies

Mathematical Skills

• Ability to perform basic math calculations.

Other Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast-paced environement
• Familiarity with domestic and international geography including countries and major cities.
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action.
• Ability to be highly productive while keeping cool under pressure.
• Excellent communication skills, both written and verbal

Function / Market & Industry Knowledge / Business Acumen / Processes

Preferred Qualifications

• Freight Forwarding experience, specifically air freight is strongly preferred
• Understanding of trade laws and regulations

Language skills

• English (reading, writing, and verbal)

Computer Literacy

• Computer skills, including frequent prior use of MS Outlook, Excel, and Word
• Experience with l ogistics software and systems is preferred.

Physical and/or Mental Requirements / Working Conditions

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel or crouch; talk or hear. The employee uses computer and telephone equipment. The vision requirements of this job include close vision and distance vision.

• Must be able to lift, bend, stoop, reach, and climb.

• Must be able to lift up to 40 pounds.
• Must be able to operate material handling equipment.
• Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported.

For this position, the expected base pay is: $16.5 - $22.5 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on Facebook and Twitter.