6 Help desk specialist Jobs in Wixom, MI
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
dSPACE is Hiring a Help desk specialist Near Wixom, MI
In this role you will be providing IT service and support for all dSPACE Inc users onsite and at remote locations. As a Help desk specialist, you will be required to respond to help desk tickets, calls and emails to provide technical support.
Provide basic computer help, providing support for internal tools, troubleshoot hardware and software issues, install and setup new computers, inventory management and basic server administration.
Responsibilities
- Provide technical support for users onsite and remote.
- Diagnose, troubleshoot, and resolve technical hardware and / or software issues.
- Provide quick solutions and excellent customer service.
- Ability to escalate issues to the next level of support when a solution cannot be found.
- Maintain inventory management system to track hardware and software.
- Creating instructions and documents for IT processes.
- Providing basic system administration on Windows servers.
- Problem solving and critical thinking skills.
Qualifications
- A strong knowledge of computer systems, hardware, and software.
- Excellent communication skills
- Proven analytical and problem-solving skills.
- Familiar with the following technologies Windows, Windows servers, VPN, SharePoint, Networking, security software and Active Directory.
- Quickly and easily learn new technologies.
Detail orientated and very organized.
Last updated : 2024-05-12
Job Summary
Full Time
Wholesale
$64k-80k (estimate)
04/29/2024
05/15/2024
dspace.com
NEW HUDSON, MI
500 - 1,000
1988
$10M - $50M
Wholesale
Related Companies
About dSPACE
Simulation is the key to the efficient development and reliable validation of complex systems. dSPACE offers its customers solutions and know-how that help advance innovations with software- and hardware-based simulations. As a market and innovation leader, we consistently support the dynamic transformation of the automotive industry with solutions for autonomous driving, electromobility, and digitization. Particularly automotive manufacturers and their suppliers use this comprehensive, end-to-end solution range to test the software and hardware components of their new vehicles long before a n...ew model is allowed on the road. dSPACE is not only a sought-after development partner in vehicle development. Engineers also rely on our dSPACE knowledge and experience in aerospace and industrial automation. Yet we still have the pioneering spirit of our early days the will to innovate and stay ahead of the crowd. To make our customers even more successful in their own markets. Ever since it was founded in 1988, dSPACE has grown and grown. Today we are a technological enterprise with global commitments. In addition to our location in Paderborn, Germany, there are also dSPACE Project Centers near Munich, Wolfsburg and Stuttgart to give our customers optimal on-site support. dSPACE employs more than 1,800 people worldwide and has regional companies in the USA, the UK, France, Croatia, Japan, and China. For global coverage, there are also distributors representing dSPACE all over the world. Contact: https://www.dspace.com/en/pub/home/company/kontakt.cfm Imprint: https://www.dspace.com/en/pub/home/imprint.cfm Privacy policy: http://www.dspace.com/go/privacypolicy
More
Show less
The job skills required for Help desk specialist include Help Desk, Problem Solving, Technical Support, Computer Science, Networking, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk specialist positions, which can be used as a reference in future career path planning. As a Help desk specialist, it can be promoted into senior positions as a Help Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk specialist. You can explore the career advancement for a Help desk specialist below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Help Desk Specialist job description and responsibilities
Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
03/11/2022: Hopkinsville, KY
The help desk team will train users on basic system and computer functions.
03/03/2022: Kennewick, WA
Help desk support teams are patient task managers who know how to find or create solutions to unexpected problems.
03/21/2022: Columbia, SC
Remote help desk technicians support technology customers via phone, online and occasionally on-site.
03/06/2022: Kingsport, TN
Help desk technicians need a deep understanding of computer hardware and software.
01/19/2022: Yakima, WA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Specialist jobs
Learn more about the role, tasks and how to become a help desk technician.
02/10/2022: Springfield, MO
Thankfully, old desks can be rehabilitated and refinished with a little effort.
02/22/2022: Ventura, CA
Develop a culture of helping within the help desk.
01/29/2022: Winston Salem, NC
These business oriented specialists must have a knowledge of SQL programming and be able to work with software developers to create data mining algorithms.
04/03/2022: Yakima, WA
Use data and technology to help people develop new skills.
01/30/2022: Lebanon, PA
Step 3: View the best colleges and universities for Help Desk Specialist.
Similar Jobs
Popular Articles
