9 Infrastructure Engineer Jobs in Miami, FL
DSN is Hiring an Infrastructure Engineer Near Miami, FL
- Deliver second and third-level support for Azure AD joined Windows 11 devices managed through Microsoft Intune/Autopilot, utilizing remote support tools such as Microsoft TeamViewer and Ninja One for system and application issues, particularly with Microsoft Office 365 Suite Apps (Teams, Outlook, Excel) and Zoom Services (Rooms, Meetings, Phones), including the process of vendor escalation.
- Designed, implemented, and managed a patch management process for Azure AD joined Windows 11 devices using Microsoft Intune and Ninja RMM. The ideal candidate will be capable of designing, prototyping, and testing a zero-touch automation process using Restful API, PowerShell, Python, and orchestration tools like Okta Workflows. This process should utilize data from IT infrastructure (Fortinet FortiClient), ITSM platforms (Salesforce, Freshservice, NinjaOne), and external patch management databases, integrating communication with users through email (Office365/Exchange Online) and Microsoft Teams.
- Offer third-level support for various endpoints and peripherals, such as printers, iPads, and iPhones.
- Provide third-level support for high-usage infrastructure components, including Zoom Rooms and Verkada Access Control systems.
- Implement automation for 100% of IT services to ensure minimal user disruption, aiming for a future where remote and silent deployment, configuration, and troubleshooting are seamlessly conducted without direct device manipulation.
- Apply ITIL v3 service operations concepts and best practices.
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Minimum 3 years of experience in IT infrastructure support and administration, focusing on endpoint management using Microsoft Intune.
- Strong knowledge of Microsoft Intune, Apple Business Manager, and ITIL v3 service operations concepts.
- Familiarity with Fortinet FortiGate, Cisco Switches for LAN access, and Meraki Wi-Fi systems.
- Experience with Microsoft Office 365, Google Workspace, Azure services, and Microsoft Network Services.
- Proficiency in IT shell scripting, such as Batch and PowerShell.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work both independently and within a team environment.
- Relevant certifications in Windows 11 endpoint management, such as Microsoft Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert strongly preferred.
Job Summary
Full Time
Restaurants & Catering Services
$119k-151k (estimate)
04/17/2024
06/15/2024
captainds.com
ALLEN, TX
3,000 - 7,500
1969
Private
AMIRA ALALIMIY
$200M - $500M
Restaurants & Catering Services
Related Companies
About DSN
Captain D's owns and operates a chain of seafood restaurants offering fish fillets, shrimps, sandwiches, soups and beverages.
The job skills required for Infrastructure Engineer include Futures, Computer Science, Azure, API, Problem Solving, Python, etc. Having related job skills and expertise will give you an advantage when applying to be an Infrastructure Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Infrastructure Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Infrastructure Engineer positions, which can be used as a reference in future career path planning. As an Infrastructure Engineer, it can be promoted into senior positions as an Enterprise Infrastructure Architect IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Infrastructure Engineer. You can explore the career advancement for an Infrastructure Engineer below and select your interested title to get hiring information.
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