1 Inside Sales Specialist Job in Troy Hills, NJ
DSM is Hiring a Remote Inside Sales Specialist
Handle DSM’s existing small and local customer segment. The overall goal is their customer satisfaction. The Inside Sales Team will be the main contact point for this segment and answer all questions around quotations and products or if needed reach out for support to other internal functions. The Inside Sales Team will have in person contact with accounts on trade shows and industry events.
- Communicate with existing customers: Reactive support on the following topics:
- Quotation Process
- Basic Technical/nutritional advice (if more complex, Inside Sales reaches out to respective team, if within service guideline)
- Product/formulation requests (Provide commercial materials to improve customer knowledge of DSM products/services as needed)
- General questions
- Proactive development of selected and predefined existing customers, via proactively locating and prospecting new opportunities for DSM, following up leads and contacting customers
- Interact with new customers: Small and local customers will not be approached proactively but Inside Sales will be responsible if the customers approach DSM
- Close Collaboration with CCS, Technical, Nutritional Service teams (be well networked within DSM ANH in order to direct or respond in a timely manner to a customer’s inquiry or need; Seek advice or input from team members for ‘Out of Scope’ customer requests)
- Act as first line technical representative to customer and qualify customer needs. Follow-up on all aspects of requests, both written and verbally. Match DSM products, capabilities, services to customer requirements
- Selectively participate in trade shows, meetings and industry events to meet customers and maintain business contacts
- Maintain accurate account files of all customers including all written communications via CRM
- Continually increase communication and relationship building skills as well of knowledge of products and markets
- A competitive compensation package, with comprehensive health and welfare benefits
- A place to grow and develop
- A company that is purpose-led and performance-driven in a corporate culture that values people and planet
- The opportunity to work on growing brands and build on a strong foundation
- The chance to make improvements and make an impact on the business
- Bachelor’s Degree in business/marketing field or science/technology required; animal science degree preferred
- 2 years of related experience in sales, sales support or marketing and/or 2 years in customer service public speaking or training role preferred
- In-depth knowledge about Animal industry market segments including their manufacturing processes preferred
- In-depth knowledge of market requirements and typical specifications a plus.
- Extremely, motivated, energetic self-starter with ability to prioritize and manage multiple projects in a fast paced, highly visible department and ever changing environment
- Extremely resourceful, assertive individual with ability to recognize and deliver insights and solutions to internal and external customers
- Strong organizational and analytical skills needed for tracking, managing and analyzing customer lead effectiveness
- Excellent communication, interpersonal and negotiation skills as well as relationship building skills for interacting with internal and external customers
- Results oriented individual with an ability to be flexible and creative in order to manage a variety of customer requests and requirements.
- Ability to be comfortable in working independently and confident in making decisions as it relates to obtaining information for customer requests.
- Continually strive to increase skills and knowledge of the business well as growth for the company
- Prior work experience with identifying and creating new customer and projects.
- Excellent computer skills including MS Office (Word, Excel, Powerpoint and Outlook)
Job Summary
Full Time
Pharmaceutical
$52k-75k (estimate)
05/16/2023
05/09/2024
dsm.com
AMES, IA
15,000 - 50,000
1902
KEVIN DERR
$1B - $3B
Pharmaceutical
Related Companies
About DSM
Royal DSM is a purpose-led global science-based company in Nutrition, Health and Sustainable Living. DSM is driving economic prosperity, environmental progress and social advances to create sustainable value for all stakeholders. DSM delivers innovative business solutions for human nutrition, animal nutrition, personal care and aroma, medical devices, green products and applications, and new mobility and connectivity. DSM and its associated companies deliver annual net sales of about 10 billion with approximately 23,000 employees. The company is listed on Euronext Amsterdam.
The job skills required for Inside Sales Specialist include Inside Sales, Customer Service, Quotations, Interpersonal Communication, Written Communication, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Sales Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Sales Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inside Sales Specialist positions, which can be used as a reference in future career path planning. As an Inside Sales Specialist, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Specialist. You can explore the career advancement for an Inside Sales Specialist below and select your interested title to get hiring information.
If you are interested in becoming an Inside Sales Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Inside Sales Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Inside Sales Specialist jobs
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Step 3: View the best colleges and universities for Inside Sales Specialist.
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