Drybar is looking for a fun, energetic, and customer-centered Receptionist / Sales Associate to fill our Front Desk position.

This is not your normal retail customer service role. At Drybar, our retail associates or receptionists are called Bartenders because that’s what they do – they tend to the social experience of our “bar” atmosphere. If you're looking for a salon with an energetic work environment, then Drybar is the perfect fit for you!

Benefits:

• Hourly commission pay
• 401k Matching, PTO, Health Benefits, Dental and Vision Insurance
• 100% Coverage on your Basic Life Insurance
• An amazing, fun, family-feel shop culture
• Flexible schedules that are set
• Employee Assistance Programs
• Retail Products Discount

Responsibilities:

• You will be the first point of contact to our client, leading them an awesome experience from check in to check out. Setting the tone of a positive-fun shop atmosphere, making sure to enthusiastically greet guests.
• Optimizing and maximizing appointments; organizing and executing shop flow between clients and staff. Troubleshooting reservation system issues, booking/rebooking appointments, and updating client’s notes and information.
• Maintaining the highest degree of ethics when handling client payments and stylist tips/commissions. Balance the cash drawer at opening, close and at shift changes. Promoting and selling memberships, gift cards, and retail products to guests.
• Problem solving when faced with client concerns or operational issues, always ensuring the solution is focused on providing an excellent experience to the client.
• Maintaining overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.

Note: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer and business needs.

Qualifications:

• 1 years experience in a fast paced, customer service environment. Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Effective verbal and written communication skills.
• Must have a positive demeanor, energetic personality, and a strong desire to provide an engaging experience to our clients.
• Ability to work under pressure in a fast paced environment and has excellent problem solving and troubleshooting skills.
• Frequently required to stand and/or walk for duration of 6-8 hour shifts
• Has basic computer skills and the technical ability to operate a point of sale system (Previous experience with Point of Sale Systems strongly preferred)
• A polished appearance! We dress in our Drybar colors: black, white, grey, yellow, and denim.

Tejvi Holdings is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Evening shift
• Every weekend
• Holidays
• Morning shift
• Nights as needed
• Night shift

Work Location: In person