About Lids
Lids is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.
We currently operate 1,200 locations domestically and 50 internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.
The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.
General Position Summary
Our Assistant Store Managers are a core element of the Lids brand, playing a pivotal role in supporting the overall store operations and driving sales. ASMs provide an outstanding Lids experience by being an expert on our products and customization options and helping each customer find and select products. Additionally, our Assistant Store Managers contribute to management tasks including training, scheduling, recordkeeping, and problem solving. We’re always looking for our next big playmaker, so if you’re ready to try out for our team, apply today!
Principle Duties and Responsibilities

• Follow the LIDS core values of Leadership, Integrity, Dedication, and Service.
• Generate sales gains, by providing customer service.
• Sell customization options to customers and operate embroidery machine.
• Meet or exceed Company Objectives in all individual statistics.
• Accurately manage store inventory including receiving, transferring, completing price change and conducting product counts.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Perform proper documentation and record keeping.
• Open and close the store as required.
• Act as Store Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates when the Store Manager is not present. Learn to provide consistent, documented appraisal of an associate’s sales performance, and provide support by giving feedback on areas of strength and opportunity.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Perform work of subordinates as needed.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Perks & More!

• Can earn up to 25% above local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location.
• Assistant Store Mangers PT are also eligible for monthly store bonuses based on sales and customization targets.
• 40% employee discount.
• Fun, sports-centric environment
• Growth opportunities
• Casual dress code
• 40% store discount
• Employee referral bonus program

Reports To

• Store Manager

EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.
Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at onboardingsupport@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.
Req ID: 17610
Location: 5182 - Battlefield Mall