My Client is looking for Windows 10 Desktop Support Engineer Offering Onsite Work. Let us connect and discuss the project details if you are open to new job opportunities.

Even if you are not looking out for a new gig, still I will appreciate being in touch with you over LinkedIn or in emails.

Here are the job details

Job Title Windows 10 Desktop Support Engineer

Job Location Pasadena, CA [Onsite Hybrid Work]

Duration 12 Months

Job Description

8 years of experience in providing Desktop Support with Windows 10 and Windows 8 support.

Flexible to work in rotation shift timings Any shift assigned to you.

Maintain ownership of user issues and ensure that they receive resolution within a reasonable timeframe.

Escalate issues and involve experts wherever required to resolve issues as quickly as possible.

Good experience working on Windows OS.

Good experience with Microsoft Office product suite.

Third party vendor management and support.

Provide initial assessment of urgency and business impact on all support calls.

Knowledge working on remote support tools.

Excellent communication skills

Excellent remote support troubleshooting skills.