Title:Client-Facing Business Analyst
Location: Las Vegas, NV
Work Location: In office
Terms: Fulltime

Requirements:

• A degree or certificate in IT, Computer Science, Business Analytics, or Data Analytics.
• 1-3 years of proven experience in eliciting requirements and testing, preferably in a client-facing role.
• Experience in analyzing data to derive business-relevant conclusions, utilizing data visualization techniques and tools.
• Proficiency in writing SQL queries.
• Basic knowledge of generating process documentation.
• Strong written and verbal communication skills, with an emphasis on technical writing.
• Familiarity with tools such as Figma, Microsoft Visio, and Jira.
• Previous experience in Business, Systems Analysis, or Quality Assurance is highly desired.

Responsibilities:

• Engage directly with clients to understand their needs and desires regarding the product.
• Define configuration specifications and gather business analysis requirements from client interactions.
• Conduct quality assurance to ensure product meets client expectations.
• Identify and articulate reporting and alerting requirements based on client feedback.
• Cultivate and nurture relationships with clients, collaborating to optimize and enhance integration.
• Contribute to the design, documentation, and maintenance of system processes, incorporating client input.
• Report common sources of technical issues or client questions, providing recommendations to the product team.
• Communicate key insights and findings from client interactions to the product team.
• Continuously seek opportunities to enhance monitoring, identify issues, and deliver increased value to clients.
• Collaborate with onshore and offshore teams, ensuring seamless communication and coordination.
• Follow up with the team on current development progress and documentation.
• Connect with developers on enhancements, providing clear requirements and feedback.
• Create wireframes to visualize and communicate proposed enhancements and features.