Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
POSITION WILL START MID-MAY

• Primary responsibility will be patrolling pools, marina and pool bar areas.
• Handling guest’s disturbances, and first aid calls.
• Must possess excellent hospitality and communication skills, be able to handle difficult situations in a calm manner i.e. intoxicated guests, domestic calls.
• Must have at least 6 months of experience in the security field.
• Warn or eject troublemakers and caution careless persons.
• Assist management and enforcement officers in emergency situations.
• Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner.

KNOWLEDGE, SKILLS & ABILITIES

• Must demonstrate a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
• Ability to accurately, factually, and objectively report information to appropriate parties in a timely manner
• Ability to scrupulously follow all Driftwood and hotel policies and procedures
• High school education and relevant training and experience required; additional education preferred
• Must have current Fist Aid Certification
• Additional language ability preferred
• Must be able to pass a criminal background check
• Projects and assignments are completed thoroughly, professionally, and with care
• Consistently projects a positive demeanor
• Assumes responsibility for personal growth and development
• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates
• Understands and communicates the Driftwood Mission
• Expresses ideas and conveys information clearly, effectively, and professionally
• Actively listens to others
• Conveys company information, decision, or problems to appropriate parties on a timely basis
• Works to resolve disagreements and is respectful of peers and co-workers
• Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations
• Must have a knowledge of mathematical and computer skills
• High school education and relevant training and experience required; additional education preferred
• Ability to timely obtain any required licenses or certificates
• Additional language ability preferred

PHYSICAL DEMANDS

• Must be able to tolerate hot and cold weather and able to work on feet for long periods of time
• Minimum lifting of 30 pounds
• Pushing, bending, stooping, upward reaching, manual dexterity
• Hearing, writing, typing
• Minimum pulling of 30 pounds
• Other duties may be assigned

AGE REQUIREMENT
Must be at least 18 years of age
JOB TYPE
Full Time-Seasonal
$13.50/Hour
Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.