SUMMARY

Represents the company in a positive and professional manner while greeting visitors, answering telephone, and directing calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.

May fax and photocopy information as needed.

Maintains current resident / patient and staff directories

May accept job applications and forwards to appropriate department.

Announces emergency codes and instructions over public address system as required.

Assists Residents, family members, and others with inquiries regarding Resident and facility information.

ENTRY QUALIFICATIONS

Minimum high school diploma or equivalent.

Exceptional customer service skills and telephone etiquette.