The Retail Food Services Supervisor serves as a working supervisor coordinating activities of team members engaged in food operations across the organization. This position assists in the supervision of day-to-day activities and assigns responsibility for specific work or functional activities; orients and trains team members; assists in monitoring team member productivity; provides suggestions for increased service or productivity following FNS standards; and promotes a safe working environment. The supervisor also performs problem solving, working with customers to ensure satisfaction with quality and service.

Responsibilities:

• Serve as a working supervisor coordinating activities of team members engaged in food operations or
• Establish operating standards, implement quality improvements, and communicate those standards and expectations to the team.
• Assist in locating, reconciling, and verifying accuracy of transactions. Operate equipment with peripheral electronic data processing, when needed.
• Perform excellent customer service when interacting and serving customers including but not limited to positive greetings, patience, active listening, and excellent verbal communication skills.
• Operate ordering system such as a cash register, terminal, or software. Process customer cash, check, and non-cash payments. Maintains proper security of cash at all Understand, follow, and ensure compliance with DRH cash handling policies and procedures.
• Arrange attractive food and food-related displays.
• Perform cooking duties.
• Break down, clean, and/or and sanitize kitchen, cafeteria, workstations, counters, tables, steam tables, chairs, and other areas or
• Must adhere to, and promote, safety protocols at all times.
• Regular attendance and punctuality for scheduled shifts.
• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Perform other related duties as assigned by the department Director.

Shift: 1

Hours: 5:30am-2pm, Varies, 80 Hrs PP

Type: Full Time

Category: Non Clinical

Minimum Qualifications: Knowledge of proper and safe food preparation, food handling regulations, and best practices. Knowledge of proper and safe use of custodial equipment and chemicals. Ability to effectively communicate with customers. Ability to effectively follow applicable regulations, policies, and/or procedures. Ability to work a flexible schedule including nights, weekends and holidays. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.

Education and/or Experience: High school diploma or GED. A minimum of 2 years supervisory experience. Experience directing team members and allocating resources.

Certifications, Licenses, Registrations: Current Serv-Safe certification and any locally-required certifications.

• Safety-Sensitive Position - This is a “Safety-Sensitive” Position as defined by Oklahoma law. As such, please be advised that applicants for this position cannot test positive in pre-employment drug tests (or any drug tests administered after employment begins) for the presence of Tetrahydrocannabinol (THC), a psychoactive component of cannabis. This is true even if the applicant is in possession of a valid medical marijuana card that otherwise allows the license-holder to legally use and consume medical marijuana. Team Members in “Safety-Sensitive” positions are not permitted to test positive for the presence of THC in any pre-employment drug test, or any other drug test administered after employment begins. This information is provided to applicants as a resource to the application process. This is not a request for any applicant to disclose personal medical information during the application process. If you have any questions about the information in this disclaimer please direct these questions to a member of Human Resources.

**This position requires respirator and fit testing. Required testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet producing procedures, or any caustic chemicals.

***As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.