Description

POSITION SUMMARY:

· The essential functions of the job for the Server/Utility Worker, requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:

· Comply with standards of business conduct in accordance with federal, state and local health and regulatory standards and guidelines, as applicable.

· Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.

· In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, 

evacuation, temporary staffing shortages, etc.).

· Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.

· Must be able to read, write, speak and understand English.

· Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones.

· Must adhere to all facility policies and procedures.

RESPONSIBILITIES/ACCOUNTABILITIES

· Server shall provide meals and beverages to residents in the dining room and is responsible for the total resident experience. 

· Involves independent and team responsibilities regarding set-up and clean-up of the dining room for meal service and other prep/closing duties.

· Take attendance at meals, if assigned

· Offer residents beverages prior to meal, including ice water, juice of choice, milk, or other beverages as desired

· Ensure that appropriate condiments are available for current meal

· Ensure that the dining room is prepared for meal service

· Participate in pre-service meeting and tasting to understand the meals being served at that service

· Knowledgeable of menu items including: Daily Specials, Special Diet accommodations 

· Ensure that food order is correct as requested by resident prior to serving resident meal in the dining room

· Serve resident meal in courses as often as possible

· Ensure resident is satisfied with presentation of meal prior to leaving table and has everything they need to eat that meal and offer alternatives, if desired

· Inform kitchen of any resident concerns regarding meal

· Remain available during meal service for assistance when/if needed

· Notify medical staff immediately on any medical emergency or any change in eating habits as this may be indication a resident is not feeling well

· Work closely in a team setting with Food and Beverage Director, Dining Room Supervisor, Cooks, and fellow dining staff and nursing to assist when needed

· Follow community policies and procedures regarding safety standards

· Follow community policies and procedures regarding food sanitation

· Wear appropriate uniform and nametag and adhere to hygiene standards

· Clean up vases, change tablecloths if necessary and wipe down chairs and chair legs if dirty from mealtime

· Must be able to lift a 25-pound tray overhead

· Keep the dining room floor clean and vacuum between all meals

· Maintain a positive, welcoming, and accommodating attitude towards residents always

Perform other duties as assigned by the Food and Beverage Director, Dining Room Manager, and Executive Director 

Requirements

annual health REQUIREMENTS

· Flu vaccine recommended

· COVID Vaccine recommended 

physical and sensory requirements:

(With or Without the Aid of Mechanical Devices)

· Must be able to move intermittently throughout the workday.

· Must be able to cope with the mental and emotional stress of the position.

· Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.

· Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.

· Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents

· Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.

May be necessary to assist in the evacuation of residents during emergency situations