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1 Emergency Telecommunicator (FT) Job in Lumberton, NC

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Dreamville Staffing
Lumberton, NC | Full Time
$43k-52k (estimate)
10 Months Ago
Emergency Telecommunicator (FT)
Dreamville Staffing Lumberton, NC
$43k-52k (estimate)
Full Time 10 Months Ago
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Dreamville Staffing is Hiring an Emergency Telecommunicator (FT) Near Lumberton, NC

We are looking for experienced 911 Telecommunicators for our Lumberton, NC facility.
Responsibilities
  • Provides public safety dispatch services for emergency and non-emergency purposes for various agencies; keeps track of a wide variety of public safety responders, resources, personnel, incidents and trends. 
  • Receives, screens, and takes appropriate action on all emergency service calls to include 911 calls from the public requesting law enforcement, fire and EMS; determines nature and location of emergency, determines priority, dispatches emergency responders/units as necessary in accordance with established department policies and procedures; relays pertinent information to law enforcement and emergency services officers. 
  • Enters emergency assistance call information into the computer-aided dispatch (CAD); determines location of call; inputs, modifies, confirms and validates information into the NCIC and NCJIS systems for multiple agencies; enters data for reports and records, processes forms and record files; queries system databases as requested; maintains records and files in accordance with established standards. 
  • Provides information, instructions and assistance to the public within scope of authority; provides detailed call information to first responders as needed; maintains status and awareness of unit locations; monitors message traffic and relays information as required. 
  • Receives and relays information regarding incidents and other activities to appropriate agencies and staff. 
  • Performs inquiries and criminal history checks for multiple law enforcement staff through NCIC and NCJIS systems; collects statistical data for reports; updates and ensures the accuracy of database. 
  • Adheres to NCIC and NCJIS administrative and security requirements, system sanctions, criminal history dissemination, etc., as required; ensures proper training, retraining and proficiency affirmation for staff utilizing the NCIC/NCJIS systems; prepares and maintains required documentation for state and federal audits. 
EDUCATION AND EXPERIENCE REQUIREMENTS: 
  • High school diploma; 1 year experience in clerical or customer service; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
  • Valid North Carolina driver’s license is required upon hire and duration of employment. Out-of-state driver’s license will be accepted only if the individual is a permanent resident of that state.
  • Division of Criminal Information (DCI) certification, NIMS certification, Telecommunicator certification, Emergency Medical Dispatch and Emergency Fire Dispatch certification are required within one year of hire.
  • Must take and successfully pass a pre-employment drug test, Motor Vehicle Records driver license check, as well as submit to random, reasonable suspicion, and post-accident drug and alcohol testing. A criminal background check must be completed for potential applicants.

Job Summary

JOB TYPE

Full Time

SALARY

$43k-52k (estimate)

POST DATE

07/30/2023

EXPIRATION DATE

06/02/2024

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The following is the career advancement route for Emergency Telecommunicator (FT) positions, which can be used as a reference in future career path planning. As an Emergency Telecommunicator (FT), it can be promoted into senior positions as a Campus Police Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Emergency Telecommunicator (FT). You can explore the career advancement for an Emergency Telecommunicator (FT) below and select your interested title to get hiring information.